Luxury Retail Protection Officer

Job Description

Job Description

Luxury Retail Protection Officer

Cardinal Point Security Group is building a team of professional security officers for a high-end retail setting. In this meaningful role, you will use your best skills to remain vigilant, provide support to the client, while protecting the customer’s experience.

This is a specialized, guest-facing assignment for the Professional who can balance awareness, restraint, hospitality, and confident verbal control in a public environment.

This role is especially attractive for disciplined professionals — including those with prior armed training or field experience — who want to bring that judgment, restraint, and command presence into a communication-first, unarmed environment where guest interaction and verbal control matter.

Location: King of Prussia, PA

Schedule:

Monday to Saturday 10:00 AM to 8:00 PM

Sundays 11:00 AM to 6:00 PM

Shifts will be split

Availability to cover weekend shifts as scheduled is required

Duties & Responsibilities:

• Provide a sharp, professional presence that is a deterrent to criminal activity.
• Partner with store leadership to support asset protection agents.
• Assist with investigations and apprehending shoplifters.
• Monitor and report suspicious activity.
• Recover client assets.
• Courteous and responsive to internal client requests.
• Exchanges and verifies job related information to provide support.

Basic Qualifications:

• As a condition of employment, all candidates must pass a drug test
• Successful completion of a criminal background check
• Experience providing high-end retail security standing at a stationary post for several hours
• Strong communication and interpersonal skills.
• Ability to actively learn and immediately apply learnings into decisions and behaviors
• Ability to manage and prioritize their time; able to multitask
• Ability to learn procedural knowledge acquired through on-the-job training
• Reliable means of transportation.
• Reliable means of communication (active smartphone with the ability to download apps).
• Must be punctual and ready to work at the start of every shift.
• ​​​Must be professional and courteous with team members and supervisors
• Black suits, long sleeve white button-down shirt, black tie, shined shoes are required

Preferred Qualifications:

• Prior armed security experience. Prior law enforcement and/or military experience will be highly preferred.

Pay rate: $22.00 per hour

Benefits

• Paid Mandatory Training
• Accrued Sick Time
• Employee Recognition Program
• 401k eligibility after six months of employment

To ensure Cardinal Point's commitment to a drug-free workplace, employees may be subject to random drug tests.

Cardinal Point Security Group is an Equal Opportunity Employer.

Performs basic customer service and security functions under close supervision. Greets and screens guests, issues ID badges, monitors guest traffic, and reports suspicious activity. Coordinates with other team members to ensure a secure and welcoming environment.