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End User Support Technician

ICONMA

Our Client, an IT Services and Consultant company, is looking for an End User Support Technician for their Redmond, WA location.


Responsibilities:

  • The Technical support role is pivotal in ensuring seamless end user support within our organization.
  • With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently.
  • Manage inventory of desktop hardware and software, ensuring availability and proper functioning.

Requirements:
  • Strong understanding of desktop/laptop/mobile device support principles and practices
  • Excellent communication skills
  • Flexibility to support users in office as well as Factory floor where applicable.
  • This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.
  • The position is based in the office, with no travel requirements, and operates during day.
  • Client facing role.
  • Requires good communication skill and excellent Customer Support attitude;

Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
Vacancy posted 1 day ago
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