Senior Technology Alliances Manager - CIAM
$96.08k - $120.1kForgeRock (Acquired By Ping Identity)
Technology Alliances Manager - CIAM
USA - Denver, CO
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
About the Role
As a Technology Alliances Manager, you will manage and expand existing technology partnerships, focusing on co-build, co-market, and co-sell activities to expand Ping's market footprint. You will be expected to operate your partner portfolio as a business, maintaining a clear point of view on where to invest, accelerate, or deprioritize. Reporting to the Director of Technology Alliances, we are looking for a professional passionate about delivering the best partner experience. Success in this role is defined by driving partner-influenced revenue, customer satisfaction, improving partner NPS, and ensuring co-innovation efforts deliver measurable outcomes.
Location near Ping Identity offices preferred - Denver, CO | Austin, TX | Remote eligible
What You'll Do
- Manage a subset of technology partners within the Ping ecosystem, operating them as a business with near and long-term plans.
- Develop and maintain comprehensive partner plans that include integration status, technical readiness, GTM priorities, marketing deliverables, and targeted use cases.
- Lead partner and internal meetings with clear objectives, agendas, and defined points of view, followed by documented next steps and a clear definition of "done".
- Engage internal teams with crisp, specific asks that provide context, desired outcomes, prioritization, and business impact.
- Own your partner programs and initiatives, providing regular updates on progress and closing the loop with stakeholders so nothing remains open-ended.
- Drive critical go-to-market activities and ensure partners have the resources to deliver joint integrated solutions.
- Hold yourself accountable for measurable outcomes and OKRs, such as partner-influenced revenue and NPS, rather than just level of effort.
- Proactively identify and escalate blockers before they impact outcomes, and align work to TAP and Product strategy.
- Communicate transparently, leverage team channels to share learnings, and ask for help early to improve team-wide execution.
Essential Qualifications
- 3+ years field customer or partner success experience in the SaaS industry
- 2+ years field customer or partner success experience in the IT security or infrastructure sector
- Technology partner experience preferred, but not required
- Project or event management experience preferred, but not required
- Product and technical experience preferred, but not required
- Skills required include: prospecting skills, business planning, go-to-market strategy, problem resolution, excellent written and verbal communication skills
- Ability to communicate effectively with both internal and external stakeholders and leaders.
Salary Range: $96,080 - $120,100 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.
Here are just a few of the things that make Ping special:
- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Global volunteering and community initiatives
Our Benefits
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
ForgeRock (Acquired By Ping Identity)$129k - $162k
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