Customer Care Specialist
CareSource
CareSource is seeking a Customer Care Specialist I to assist members, beneficiaries, and providers with routine service inquiries in a fast-paced setting. The role emphasizes accurate documentation and professional phone etiquette while maintaining HIPAA compliance and adapting to evolving processes. Responsibilities include resolving issues, following up on open items, and mentoring new hires to sustain a knowledgeable team and high-quality service delivery. #J-18808-Ljbffr
Vacancy posted 3 days ago
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Job Summary The Customer Care Specialist I assists members/beneficiaries or providers with routine service inquiries. Essential Functions Resolve member/beneficiaries or provider routine service inquiries; examples include claims processing, member benefit education, contracting...Hourly payLive inWork at office
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