Maintenance Coordinator

About United RoadUnited Road is the largest finished vehicle logistics company in North America. We move new and used vehicles for OEMs, dealerships, auctions, and fleet operators across the continent. We do it through company drivers, owner-operators, and thousands of third-party carriers in our Haully network.Our pillars are simple: Expertise, Partnership, and being Ever-Present for our customers and carriers. This role lives the Partnership pillar every day.Maintenance CoordinatorThe Maintenance Coordinator will assist the maintenance division in keeping the equipment running safely and effectively to meet goals. The Maintenance Coordinator manages all aspects of emergency road repairs to support our professional car haulers.Job DutiesCommunicate breakdown and repair issues to mechanics in an effort to greatly reduce the downtime experienced when mechanical problems ariseArrange emergency maintenance service and follow-up to ensure all paperwork is received in timely fashion.Enter all pertinent data into corporate selected programFollow-up with terminal to advise of breakdown and provide pertinent data to assist with the rescue of freightAid drivers to coordinate and secure local transportation and lodgingAccurately document details of breakdowns and repair initiatives, in order to provide sufficient support to the next shift for unresolved or in-process issuesSkills RequiredAbility to work effectively with peers to correct deficiencies and improve processesStrong working knowledge of heavy-duty trucks and hydraulic systemsAbility to solve problems, exercise good judgment and think quickly under pressure in a variety of situations.Effective oral and written communication skills, highly organized with attention to detail and process.Ability to succeed in a fast-paced environment and work under pressure to meet deadlines utilizing poise, tact, and diplomacy.Ability to learn web-based programs (TMT, OVISS, etc.)Proficient use of Microsoft OfficeMaintain a positive safety centered work atmosphere by acting and communicating in a manner which fosters good work ethic and culture to ensure the success of business operations in order to meet company demands and expectations.QualificationsHigh School Diploma GED or graduation from trade/technical school preferredMinimum one year experience working on heavy-duty trucks or coordinating fleet repairs is preferredScheduleLater shift: afternoons and weekendsRosters are published ahead so you can plan your life around them.LocationOn-site – Plymouth, MI (this is currently a hybrid role but can change based on business needs)United Road is proud to offer our full-time employees best-in-class benefits designed to support your health, well-being, and financial security. From comprehensive medical, dental, and vision coverage to generous retirement savings options and paid time off, we provide a benefits package that goes beyond the basics. We also offer unique perks like a zero-dollar-out-of-paycheck medical plan, telehealth, wellness discounts, and employee assistance resources, ensuring that our team is fully supported both at work and in life. These benefits reflect our commitment to attracting and retaining top talent while helping employees thrive every day.Health & WellnessBCBS PPO Medical with TelehealthDelta DentalNVA VisionCompany Paid Life and AD&DSupplemental LifeDependent LifeShort-Term DisabilityEmployee Assistance Program (EAP)New Vehicle Supplier DiscountsFinancial Benefits401(k) with Company MatchWork-Life BalancePTO Program (Vacation, Sick, Personal, Jury, Bereavement)6 Paid Holidays #J-18808-Ljbffr Urs Midwest Inc