Water Quality Coordinator

Water Quality Manager The purpose of this position is to ensure water within our distribution systems is consistently safe, reliable and acceptable for customers. This is accomplished by evaluating distribution water quality; developing water quality management plans and ensuring their successful deployment; leading the team of water quality technicians; troubleshooting and resolving water quality complaints; coordinating activities between staff; ensuring water quality management tools are functioning and/or programmed appropriately; and communicating successfully with all affected parties during water quality management activities. Other duties include creating and reviewing reports; supervising contractors as needed; and other related duties that may be assigned as needed. This position reports to the Water Quality Foreman and will act as a lead for water quality issues in their absence or as needed based off work load demands. Essential Functions Performs daily water quality evaluations of the distribution system. Leads the team of water quality techs for water quality management and complaint-troubleshooting/resolution activities. Operates, maintains and manages water quality tools within the distribution system. Create, implement and monitor effectiveness of water quality management strategies. Coordinate activities between outside consultants, internal supporting staff and/or affected customers; while working to resolve or manage water quality issues. Maintain high quality, consistent and effective communication to all affected parties in the course of duties. Upon notification from Field Operations of distribution valves closed or affected during a water main break or planned outage, creates and distributes a Pressure/Boil Water Notice (PBWN) map delineating the impacted service area; coordinates map updates as valve status changes and confirms final boundaries prior to notice issuance and rescission. Develops, schedules, and oversees execution of unidirectional and conventional flushing programs; evaluates flushing effectiveness through before-and-after water quality data; and maintains flushing logs and associated work order records. Investigates and documents water quality complaints from customers; determines root cause; implements corrective actions; and communicates findings and resolution steps to affected parties and management in a timely manner. Mentors and trains water quality technicians on field sampling protocols, equipment operation, safety practices, and documentation standards; supports technician professional development and license attainment. Utilizes GIS mapping software, SCADA systems, and CMMS/work order platforms to support distribution system water quality monitoring, asset tracking, and operational decision-making. Develops and maintains an accurate water quality standby list to support on-call scheduling, emergency response coverage, and continuity of water quality operations. Serves as acting lead as needed. Minimum Qualifications A minimum of a high school diploma or GED issued from an Approved GED Administrator. Minimum of one-year experience in Water Distribution or Water Treatment. Any combination of education and experience which demonstrates the candidate's ability to perform successfully in this position will be considered. Must possess and maintain a valid State of Florida Class E Driver's License. Must obtain Water Distribution C or Water Treatment C License within the first two years of employment. Physical Demands PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and walk to a significant degree; use hands to operate tools or feel, and talk or hear. The employee is frequently required to pull, push, kneel, bend, squat, crawl, and twist. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environmental factors include outdoor conditions; rugged terrain, slippery surfaces, varying weather, including, heat, cold, dry, wet weather. In addition, noise, darkness, brightness, vibrations, traffic, biological agents, chemicals, gas/ fumes, magnetic fields, or congested area. Environmental factors include indoor, flat surface, noise, sitting with occasionally walking and standing. Toho Water Authority