Service Project Manager

Service Project Manager

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Director of Operations

We are seeking a high-impact Service Project Manager to take ownership of critical service projects supporting complex Medium Voltage (MV) and Low Voltage (LV) drive systems, Motors & Generators, modernization and retrofit projects, and service agreements across the United States and internationally.

As a Service Project Manager, you will have full project accountability from Sales Handover through project completion, ensuring projects are executed safely, on time, within budget, and to the highest standards of quality and customer satisfaction. This is a highly visible role requiring strong leadership, commercial awareness, technical understanding, and the ability to coordinate multiple stakeholders in a demanding service environment.

The work model for the role is: Hybrid in Houston, TX or New Berlin, WI

Your role and responsibilities:

• Lead the end-to-end execution of Motion Service projects, including: Medium Voltage and Low Voltage Drives, Motors and Generators, modernization and retrofit projects, service agreements and long-term service programs
• Take end-to-end responsibility for project execution from Sales Handover through completion, including schedule, financial performance, risks, quality, HSE, and contractual obligations in accordance with the Project Management Framework.
• Coordinate cross-functional teams and external partners to ensure timely delivery of project scope and milestones, while proactively managing risks, opportunities, scope changes, schedule variations, and contractual requirements.
• Establish and foster customer and stakeholder relationships throughout the project lifecycle, ensuring clear communication, aligned expectations, professional issue resolution, and a strong focus on customer satisfaction.
• Drive project financial performance and continuous improvement, including cost and margin control, invoicing, forecasting, project reporting, and improvement of project management processes and ways of working

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role:

• Bachelor's degree and 5+ years or relevant experience in industrial service/project execution.
• Experience in project management within industries such as Oil & Gas, Marine, Mining, Pulp & Paper, Energy, or Power Generation.
• Experience with Drives, Motors & Generators, electrical equipment, or industrial systems is a strong plus.
• PMP certification is a plus.
• Strong commercial, analytical, organizational, and problem-solving skills.
• Proven experience managing customers, project schedules, scope changes, risks, and contractual variations.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us

We are global market leader in mission-critical high-power, high-performance motors, drives, generators, power conversion and packaged solutions. Every day, we make a difference for our customers by making their operations profitable, safe, and reliable.

What's in it for you

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at View phone number on click.appcast.io. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?