Electronic Classroom Technical Support Specialist

Electronic Classroom Technical Support SpecialistClient Solution Architects (CSA) is currently seeking an Electronic Classroom Technical Support Specialist to support a program onsite in Oak Harbor, WA.For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.How Your Role Will Make an Impact:Ensure student training infrastructure is functional and availableEnsure that Active Directory accounts are properly configuredAssist customers in overcoming any challenges through monitoring and performance managementIdentify problem areas and opportunities for improvement in a mission critical networkTurn metrics into information and communicate their meaningManage users and computers in an enterprise networkWhat You Will Need to Join Our Award-Winning Team:Clearance: Must possess Interim or an active Secret clearanceEducation: HS Diploma or equivalentYears of Experience: 3 years of relevant experienceGeneral Experience: Electronic Documentation, System Administration, Network Administration, Database AdministrationCertifications: Security+ or equivalent Bachelor's degreeExperience with connectivity, interoperability, operational readiness, and security and compliance systems maintenanceExperience with systems and hardware and software administration and integrationExperience with routine maintenance, including break and fix, backup and recovery, and inventory and asset managementWhat Sets You Apart:Experience with multi-media systems support and community of interest (COI) network operationsExperience with local group policy management and file share, system, and account administrationExperience with configuration and change management and life cycle supportExperience with workstation and server hardware installation, maintenance, board replacement, and cable switchingExperience with system monitoring and troubleshootingKnowledge of system development, software maintenance, and ancillary functionsKnowledge of cyber defense compliance and accreditation servicesAbility to perform onsite service center supportBachelor's degreePhysical Requirements:While performing the duties of this job, the employee is regularly required to:Sit for extended periods of time and work at a computer workstationUse hands and fingers to operate keyboards, mice, and other input devicesCommunicate effectively, both verbally and in writingSpecific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjustStand, walk, bend, or reach; Access equipment located in data centers, offices, or under desksLift and/or move equipment weighing up to 25 poundsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA).