Senior Operations Analyst (Secret Clearance Required)

Job Description

Job Description

Sr. Operations Analyst

Location: San Diego, CA (Onsite with some hybrid flexibility as mission allows)

Customer: Naval Information Warfare Systems Command (NAVWAR/NIWC Pacific), Department of the Navy (DON)

Position Type: Full-time

Minimum Experience: 10 years

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You will serve as an Operations Analyst supporting the Naval Information Warfare Systems Center Command in San Diego, CA. In this role, you will help plan, coordinate, and execute a wide range of operational, training, analytical, and technology-support activities that directly enable mission success for Navy leadership and staff.

This position requires the ability to obtain and maintain a U.S. Department of Defense Secret security clearance.

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Event & Meeting Operations

• Coordinate and support events, meetings, and briefings (e.g., Roadshows, PM Day, SE Day).
• Book rooms with the Protocol Office and coordinate venue setup and teardown.
• Send meeting invitations and manage attendee registration.
• Create or coordinate promotional materials and internal Hub pages.
• Set up and operate multimedia equipment (e.g., projectors, audio, video conferencing).
• Take and finalize minutes, capturing decisions, action items, and key discussion points.
• Create and distribute participant materials and supplies.
• Facilitate speakers’ presentations and manage online chats during virtual events.
• Develop and distribute surveys; collect and collate survey results for leadership review.

Briefing & Communication Products

You will:
• Research, prepare, and deliver management and engineeringrelated informational briefs and decision briefs for leadership using Microsoft PowerPoint.
• Develop clear, concise, and visually effective briefing materials aligned with Navy and NIWC Pacific standards.

Multimedia & Video Production

You will:
• Prepare, edit, format, and caption meeting, training, and other educational or promotional videos.
• Use tools such as Adobe Premiere Pro, Microsoft Stream, and other common multimedia formats and platforms.

SAP / Navy ERP Support

You will:
• Provide enduser support on assigned SAP / Navy ERP modules.
• Troubleshoot user issues and investigate and resolve reported system errors and anomalies.
• Support system upgrades and programming transitions through testing, reporting, and remediation.
• Liaise with other Navy ERP module leads and higherechelon stakeholders to coordinate fixes, updates, and improvements.

AI / LLM & High-Performance Computing Support

You will:
• Support establishment, maintenance, and use of Large Language Models (LLMs), vector stores, and AI agents.
• Assist with design, development, population, testing, and deployment of LLMbased solutions.
• Support LLM and vector store environments residing in the HighPerformance Computing Center (HPCC) and other designated locations.

Python & Test Automation Framework

You will:
• Use Python to support the establishment and maintenance of a Test Automation Framework (TAF).
• Apply a Robot Framework keyword driven approach to convert test and task procedures into automated scripts.
• Assist in automating recurring tasks, tests, and workflows to improve efficiency and reliability.

Accountable Property & IT Asset Management

You will:
• Provide accountable property management support in compliance with NIWC Pacific, Navy, and DoD instructions and directives.
• Manage materials and equipment, including issuing computer assets and other IT hardware to personnel.
• Support IT refresh activities for systems and hardware.
• Coordinate software license provisioning and persona management.
• Maintain and support “hot seat” workstations for competency personnel.
• Assist with IT platform migrations (e.g., Nautilus).
• Manage ordering, modifying, and cancelling cellular/mobile devices.
• Conduct inventories, process excess equipment, and maintain accurate records for leadership reporting.

Reporting & Workforce Support

You will:
• Collect Weekly Status Reports (WSRs) from designated personnel by close of business on the last day of the work week.
• Consolidate and submit WSRs to the Contracting Officer Representative (COR) by close of business Monday of the following week.

Training, Curriculum & Workforce Development

You will:
• Support workforce and competency operations through:
• Workforce analysis
• Learning needs analysis
• Industry research and best practices reviews
• Curriculum development and maintenance
• Use standard learning and instructional design models such as ADDIE (Analysis, Design, Develop, Implement, Evaluate).
• Develop and/or deliver training via:
• Instructorled courses (inperson, virtual, or ondemand video)
• Online webbased training (WBT)
• Use and support the organization’s Learning Content Management System (LCMS) (currently WayPoints):
• Attain and maintain an LCMS administrative account.
• Complete required training for account creation and ongoing use.

Acquisition, Cost & Financial Analysis

You will:
• Provide support for acquisitions activities, including documentation support, coordination, and process tracking.
• Assist with cost estimation and financial analysis, contributing to planning, budgeting, and decision support for leadership.

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Required Qualifications
• U.S. Citizenship (required for DoD Secret clearance eligibility).
• Ability to obtain and maintain a Secret security clearance.
• Bachelor’s degree in business, finance, engineering, computer science, information systems, data analytics, education, or a related field.
• Additional years of directly relevant experience may be considered in lieu of a degree.
• Minimum 10 years of relevant professional experience in operations, project support, IT/ERP support, training and workforce development, financial analysis, or a related area.

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Desired Skills & Experience

While not all are mandatory, strong candidates will bring many of the following:

Technical Skills
• Experience with SAP / Navy ERP or similar large enterprise resource planning systems.
• Familiarity with LLMs, vector stores, and agentbased AI solutions (design, development, testing, deployment).
• Proficiency in Python for scripting, automation, or data processing.
• Experience with Robot Framework or similar keyworddriven test frameworks.
• Experience with Adobe Premiere Pro, Microsoft Stream, and general video production/editing.
• Strong Microsoft Office skills, especially PowerPoint, Excel, and Word.
Operational & Analytical Skills
• Prior experience supporting DoD or Navy programs, ideally within NAVWAR/NIWC Pacific or similar organizations.
• Background in operations analysis