Insights Leader, Business Insights

How you'll help us Keep Climbing (overview & key responsibilities)

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

The Crew Business Insights team is seeking a leader who will be responsible for the discovery, sizing, and initial feasibility assessment of efficiency solutions within Flight Operations (FOP). This role requires curiosity, innovation, partnership with operating divisions, expert level of data analysis, and the ability to translate insights from financial impact to results. The successful candidate must have extensive knowledge of database structure/schemas and be able to translate data to deliver on dynamic business objectives. The initiatives generated by this leader are expected to result in substantial savings over the next 3 years in coordination with other arms of the team.

Responsibilities:

Cost-Saving Analytics and Insights:

• Leadefforts to identify and quantify cost-saving opportunities within all FOPdepartments (Crew Scheduling, Crew Tracking, Hotels, Transportation, and Training)

• Conductadvanced data analysis to understand inefficiencies in crew operations anddevelop strategies to align with business objectives

• Collaboratewith internal stakeholders to validate analytics findings and proposed valuecapture

Decision Support & Business Value Communication:

• Communicateinsights effectively to senior management, quantifying the value of recommendedactions and cost-saving initiatives

• Buildclear, data-driven business cases to support operational changes and influencecompany-wide decision-making

• Translatecomplex analytics into actionable recommendations for both technical andnon-technical stakeholders

Cross-Functional Collaboration:

• Workclosely with cross-functional teams, including FOP, IT, ODS, and OAP to alignon initiatives that drive cost efficiency

• Serveas a liaison between the analytics team and other departments, ensuringcollaborative and efficient execution of cost-saving strategies

• Partnerwith data product team to enhance data availability and quality, supportingmore robust and accurate analysis

Continuous Improvement & Optimization:

• Establishand track key performance metrics to monitor the success of cost-savinginitiatives and identify areas for further improvement

• Leverageindustry best practices and emerging technologies

• Drivethe continuous improvement of analytical methods, tools, and reporting systemsto deliver high-quality insights with increased efficiency

What you need to succeed (minimum qualifications)

• 5+ years of experience in data analysis, businessinsights, consulting, or operations research with a focus on operationalefficiencies

• Strong expertise in data analytics tools (e.g., SQL,Python, R)

• Excellent communication and presentation skills, with theability to articulate complex data insights and business impact clearly

• Strong business acumen, with the ability to identify anddrive cost-saving initiatives through data-backed insights

• Proven problem-solving and critical-thinking skills, witha strategic mindset and strong focus on execution

• Experience influencing decision-making at all levels ofthe organization through data storytelling

• Ability to work cross-functionally and build strongrelationships with stakeholders across departments

• Consistently prioritizes safety and security of self,others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high schoolequivalency.

• Is at least 18 years of age and has authorization to workin the United States.

What will give you a competitive edge (preferred qualifications)

• Experience in consulting analytics role

• Understanding of the Delta Pilot Working Agreement orother airline collective Bargaining Agreements

• Familiarity with FAA pilot regulations

• Experience with crew operating systems

• Bachelor's degree in Computer Science, Engineering orequivalent field

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitivesalary, industry-leading profit sharing program, and performanceincentives

• 401(k) withgenerous company contributions up to 9%

• Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave

• Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits

• Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages

• HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health

• Domestic andInternational space-available flight privileges for employees and eligiblefamily members

• Careerdevelopment programs to achieve your long-term career goals

• World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint

• BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies

• Recognitionrewards and awards through the platform Unstoppable Together

• Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here