Lead Business Analyst

Job Summary Use analytical skills and judgment to identify, prioritize, structure and solve complex problems Work closely with customer to understand and define enterprise goals and objectives Immensely contribute to the sprint planning and estimation by highlighting dependencies, constraints, impact from a business standpoint Be the face of the team to the customer and act as a SME for all of the business and strategic needs Understand and use BA knowledge areas appropriately as required by the business problem Analyse business needs and solutions, devise strategies and facilitate stakeholder collaboration effectively and efficiently Validate and verify information to identify solution options that meet business needs Align the designed and delivered solutions with stakeholder needs Establish and implement effective requirement creation and management practices Champion requirements elicitation using proven techniques like interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, competitive product analysis, task and workflow analysis, and/or viewpoints Define the solution approach, identify business improvement opportunities, allocate requirements across solution components, and develop design options that achieve the desired future state Define software quality attributes, external interfaces, constraints, and other non‑functional requirements Monitor the market for technologies/processes to manage business analysis information Develop training materials and “tips” that stakeholders can leverage to improve their efficiency in using business analysis tools. Work with large or multiple teams that span functions, issues, locations, and time zones to coordinate roles, responsibilities and interdependencies of all team members Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization Develop an innovative approach for using new tools, templates and processes Develop engagement strategies to support organizational transformation Be able to assist in driving transformational program(s) for the organization/customer’s enterprise Key Responsibilities Business Value: Pro‑active identification of business problems, constraints, dependencies that leads to tangible benefits to the stakeholders Stakeholder Engagement: Champion written and verbal communication in and out of the client, specific to the engagement Stakeholder Engagement: Negotiation of various options Vs value delivered with stakeholders Requirements Engineering: Develop and drive adoption of tools, templates, and/or processes for aligning requirements and design. Requirements Engineering: Mastery of several business analysis tools to elicit, document and manage requirements Solution Evaluation: Use a combination of metrics plus and strategic analysis to pick and recommend appropriate solution to the business problem Process: Establish processes as required by the engagement and ensure adherence by the team BA artefacts maintenance: Documentation of the process plus project artefacts to the best standards BA artefacts maintenance: Management and communication about project artefacts to the various stakeholder groups BA artefacts maintenance: Develop and proactively drive adoption of tools, templates, and processes to help others produce effective decision making and approval processes Team Management: Conduct necessary trainings and workshops within the project team and in the organization to grow and develop the BA community Team Management: Monitor Junior Bas and suggest/assist with identification of areas of improvement with ways of working, new learning, market needs New Business: Assist the organization/Unit with identification of new business opportunities and solution recommendation proactively Business Analysis Approach: Develop and proactively drive adoption of tools, templates, and processes for planning a business analysis approach. Business Analysis Approach: Create new and innovative formal and informal processes, tools, or techniques that others can leverage during discovery to isolate critical Information. Business Analysis Approach: Create innovative ways of performing this task using common techniques. Stakeholder Engagement: Develop engagement strategies to support organizational transformation. Stakeholder Engagement: Develop stakeholder engagement strategies to address stakeholders that resist change. Stakeholder Engagement: Engage others in a discussion where they share information with the Lead BA that they are not willing to share with other individuals. Stakeholder Engagement: Capture best practices in planning stakeholder engagement and broadcast them to the business analysis community. Stakeholder Engagement: Create innovative ways of performing this task using common techniques. Develop and proactively drive adoption of tools, templates, and processes to help others produce effective decision making and approval processes. Create new methods for locating data and how to analyze its accuracy and importance. Business Analysis Information Management: Develop a new organizational structure for managing business analysis information. Business Analysis Information Management: Monitor the market for technologies/processes to manage business analysis Information Business Analysis Information Management: Develop training materials and “tips” that stakeholders can leverage to improve their efficiency in using business analysis tools. Business Analysis Performance Improvement: Develop new processes to identify and overcome business performance issues. Business Analysis Performance Improvement: Develop non‑traditional ideas for identifying business analysis performance improvement opportunities. Business Analysis Performance Improvement: Create new tools and strategies for identifying innovative solutions Business Analysis Performance Improvement: Continually monitor processes, seeking opportunities for improvement Business Analysis Performance Improvement: Recognized by leadership as an authority in analyzing performance and developing improvement plans Requirements Elicitation: Create elicitation support material templates for others to use. Requirements Elicitation: Develop approaches and tactics for developing greater organizational understanding Requirements Elicitation: Foster a collaborative approach to encourage feedback, opinions and acceptance towards the use of elicitation tools and templates for personal planning and organization. Requirements Elicitation: Have been sought for advice, support and training by others on ways to effectively prepare for elicitation. Requirements Elicitation: Quickly understand team capabilities and skill/knowledge gaps Requirements Elicitation: Engage others in a discussion where they share information that they are not willing to share with others individuals. Requirements Elicitation: Consistently find “common ground” between differing viewpoints. Requirements Elicitation: Define strategies and plans for influencing multiple decision makers Requirements Elicitation: Develop and proactively drive adoption of tools to help others adjust their communication style Requirements Elicitation: Provide examples for how to handle certain circumstances with the right messaging (i.e if they say this, do this, or are difficult stakeholders) Requirements Elicitation: Develop an approach for the current initiative to assess newly elicited results with source information and against other elicitation results. Requirements Elicitation: Create new methods for locating data and how to analyze its accuracy, importance, and validity. Requirements Elicitation: Debate issues to bring the most critical points to the forefront for decision making. Requirements Elicitation: Anticipate objections and proactively overcome them with data before the objection arises. Requirements Elicitation: Routinely perform scenario planning and exercise due diligence when validating information Communication and collaboration: Provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. Communication and collaboration: Develop a repeatable approach for others to use for communicating business analysis information. Communication and collaboration: Recognized as an authority on how to customize messaging to various levels of an organization. Communication and collaboration: Foster collaborative approach to collect feedback, opinions, and acceptance towards the adoption of new approaches to communicate business analysis information and to collect feedback and opinions Communication and collaboration: Have been recognized by leadership as an authority in enhancing collaborative relationships with stakeholders at all levels of the organization. Communication and collaboration: Consistently maintain enriched relationships with stakeholders Requirements Life Cycle Management: Develop and drive adoption of tools, templates, and/or processes for aligning requirements and design. Requirements Life Cycle Management: Create innovative ways to use the common techniques to perform this task, such as Functional Decomposition Requirements Life Cycle Management: Have been recognized as a visionary in aligning requirements and designs, resulting in requests from leadership to lead related complex change initiatives, and Requirements Life Cycle Management: Mastery of several business analysis tools, resulting in frequent engagement by peers for support in using them. Requirements Life Cycle Management: Develop and drive adoption of an archival system that stores historical requirements and how they were implemented Requirements Life Cycle Management: Plan and devise innovative ways to maintain requirements and designs for reuse by ensuring accuracy and consistency Requirements Life Cycle Management: Demonstrate subject matter expertise in prioritization so that leaders grant the authority to resolve issues independently. Requirements Life Cycle Management: Foster a collaborative approach to obtain feedback, opinions, and agreement on the adoption of new prioritization methods. Requirements Life Cycle Management: Capture best practices in prioritization and broadcast them to the business analysis community. Requirements Life Cycle Management: Always incorporate relevant product, service, business, and industry acumen in prioritization. Requirements Life Cycle Management: Create new ways to assess the possibilities of a situation resulting from changes to requirements and designs. Requirements Life Cycle Management: Apply foresight when connecting concepts to enterprise components Requirements Life Cycle Management: Have been recognized by leadership as an authority in evaluating the impact of proposed changes to requirements and designs Requirements Life Cycle Management: Deal with unforeseen issues in order to obtain an approval of requirements effectively by: assembling and/or developing resources, processes and tools, developing a go‑to network of empowered people and resources who are quick to respond, demonstrating subject matter expertise in obtaining agreement and approval of requirements and designs Strategy Analysis: Analyse current state to understand the reasons for change the impact of the change Strategy Analysis: Apply foresight when connecting concepts to enterprise components. Strategy Analysis: Apply foresight to predict external drivers for change, and draw from experience to recommend how to address them. Future State definition: Consistently influence business policies and practices. Future State definition: Develop approaches and tactics for developing greater organizational understanding. Future State definition: Create new ways to identify all potential alternatives to address business needs. Future State definition: Have been recognized by leadership as an authority in determining the conditions to meet the business need Risk Assessment: Apply foresight to identify and overcome potential roadblocks that might lead to a negative consequence Risk Assessment: Predict what competitors will do, and how to counteract it. Risk Assessment: Recognized by leadership as an authority in preventing undesirable consequences while transitioning to the final future state Change Strategy: Create and drive adoption of tools, templates, and processes for developing transition states. Change Strategy: Develop metrics and a rating system for evaluating solutions Change Strategy: Develop and proactively drive adoption of new tools or templates for evaluating alternatives. Change Strategy: Develop an innovative approach for using new tools, templates and processes that explain the rationale for adoption, Change Strategy: Capture change strategy best practices and broadcast them Analysis and Design: Analyze, synthesize, and refine elicitation results into requirements and designs. Analysis and Design: Continually monitor the industry in search of best practices that lead to more effective design options. Analysis and Design: Apply foresight when connecting concepts to enterprise components Analysis and Design: Recognized by leadership as an authority in developing design options that achieved the desired future state Analysis and Design: Develop approaches and tactics for developing greater organizational understanding with regards to analysing potential value to recommend right solution Analysis and Design: Capture best practices in analyzing potential value and solution recommendation and broadcast them Solution Evaluation: Develop new and innovative evaluation method(s), including metrics, measurement tools Solution Evaluation: Capture best practices in measuring solution performance and broadcast them to the business analysis community Solution Evaluation: Analyze business related metrics found on documents such as financial statements and make appropriate recommendations. Solution Evaluation: Develop non‑traditional ideas for analyzing performance measures Solution Evaluation: Apply foresight when connecting concepts to enterprise components. Solution Evaluation: Create and drive adoption of tools, templates, and processes that help identify the internal factors that restrict full realization of the solution’s value. Solution Evaluation: Develop new and innovative methodologies for problem solving and critical thinking Solution Evaluation: Capture best practices on assessing solution limitations and broadcast Solution Evaluation: Determine how factors external to the solution are restricting full realization of value Solution Evaluation: Monitor the industry in search of approaches or insights to determine and overcome the external factors that restrict the solution’s full realization of value. Solution Evaluation: Create and drive adoption of tools, templates, and processes that help identify the external factors that restrict full realization of the solution’s value. Solution Evaluation: Consistently identify the root cause of systemic issues Solution Evaluation: Recognized by leadership as an authority in recommending actions that maximize value, Solution Evaluation: Frequently asked for input, and asked for recommendations are typically implemented by leadership Expertise in developing process flow diagrams, use case, current/future state diagrams, functional and technical requirements in the form of user stories/as indicated by the customer Good understanding of Software development life cycle & Methodologies Develop an innovative approach for using new tools, templates and processes that: explain the rationale for adoption Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization using methods such as: contributing knowledge/skill into the network, and drawing knowledge/skill from the network appropriately. Create innovative ways of performing various BA tasks using common techniques. Required Qualifications Analytical, organizational and problem‑solving skills – Proficiently use analytical thinking and problem‑solving skills to analyse problems and opportunities effectively, identify which changes may deliver the most value, and work with stakeholders to understand the impact of those changes. Rapidly assimilate various types of information. Quickly choose effective and adaptable methods to learn and analyse the media, audiences, problem types, and environments. Apply right competencies like creative thinking, decision making, learning, problem solving, systems thinking, conceptual thinking and visual thinking Behavioural characteristics – Exhibit behavioural characteristics to gain the trust and respect of stakeholders. Continuously and consistently exhibit, practice and preach competencies like ethics, personal accountability, trustworthiness, organization and time management, and adaptability. Business knowledge – Have a very good knowledge to perform effectively within the business, industry, and organization, solution or methodology that the business analyst operates in. Demonstrate a good ability to recognise potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of current trends, market forces, market drivers, key processes, services, products, definitions, customer segments, suppliers, practices and regulations Communication skills – Adaptation of communication styles and techniques to the knowledge level and communication styles of recipients. Well‑versed ability to speak the language of the stakeholders. Proficiency in the use of a variety of communication methods – verbal, non‑verbal, physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills – Ability to relate, cooperate, and communicate with different kinds of people including executives, sponsors, colleagues, team members, developers, vendors, learning and development professionals, end users, customers, and subject matter experts (SMEs). Facilitate stakeholder communication, provide leadership, encourage comprehension of solution value, and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and technology – Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts, model concepts, track issues, and increase overall productivity. Excellent knowledge of prototyping and simulation tools, as well as specialised tools for modelling and diagramming. Requirements management technologies required to support requirements workflow, approval, baselining, traceability, change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business analysis techniques – Advanced knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks. Brainstorming Business Cases Document Analysis Business Rules Analysis Prototyping Data Mining Estimation Financial Analysis Functional decomposition Interviews Item Tracking Lessons Learned Process Analysis and Modelling Reviews Root Cause Analysis Risk Analysis and Management Survey/Questionnaire Workshops Mind mapping Scope Modelling Stakeholder maps Metrics and Key Performance Indicators (KPIs) Benchmarking & Market Analysis Interface Analysis Data flow diagrams Use cases User Stories Backlog Management Estimation Prioritization Acceptance and Evaluation criteria Business Model Canvas Concept Modelling SWOT Analysis Organisational Modelling Vendor Assessment Preferred Qualifications Strategist expertise level in various BA knowledge areas (recommended by IIBA or any other professional organisation for Business Analysis) #J-18808-Ljbffr