Field Service Technician - Hydraulics

Mobile/Field Service TechnicianGeneral Summary: Performs the day-to-day operations of the Mobile/Field Service Technician responsibilities ensuring delivery of excellent customer service. Related activities include, but are not limited to, responding to customer repair and/or service calls, completing reports, and performing inventory maintenance on truck Essential Job Functions: Field Service & Technical OperationsPerforms hydraulic hose assembly and installation for customer applicationsCompletes maintenance, repair, and/or service work for all assigned jobs within assigned area(s) of expertiseTroubleshoots technical problems and identifies and implements effective solutionsProduct Knowledge & Customer ServiceMaintains comprehensive knowledge of available products, offerings, and servicesIdentifies and recommends products and/or value-added services to customers to support their needs and maximize the Exotic AdvantageDocumentation & ReportingCompletes required documentation accurately and generates reports in a timely mannerVehicle & Inventory ManagementConducts routine vehicle maintenance including weekly washes and nightly interior cleanlinessCoordinates all vehicle maintenance work with the Facilities departmentSchedules and inspects assigned vehicle per DOT requirements (where applicable)Supplemental Job Functions:Performs other duties as assigned or requested.Knowledge, Skills and Abilities Required:High School DiplomaPrevious work experience (industrial sales environment preferred)Valid chauffeur's licensePrevious experience working on a computer--MS Office and POS/Business System preferredExotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.