Office Assistant 2

Administrative Assistant

This position will be part of the administrative team serving our Adult Outpatient, Child and Adolescent, and Forensic Outpatient teams at Lane County Behavioral Health. This position will provide front reception desk and telephone support in a high-volume clinical setting. Duties will include but are not limited to working in the EMR to check in clients, answer multi-line phones, schedule appointments, verify insurance, collect and enter client demographic information, manage scanned and faxed documents, accurately process medical record requests, as well as accurately handle cash. This position will also provide added administrative support to a small subset of the clinic's mental health providers, including meeting note taking and data entry. This position will support individuals with severe and persistent mental illness and would benefit from experience working in behavioral health settings. Excellent customer service skills are a must as these positions work closely with other administrative staff, clinicians and management in addition to clients.

Lane County Behavioral Health provides services to more than 1,600 individuals with behavioral health conditions. We work with community partners to provide a continuum of care from prevention through treatment and aftercare in an environment that promotes a culture of resilience and recovery.

Schedule: Monday – Friday; 8:00am – 5:00pm

*This is an AFSCME represented position*

Training: Equivalent to the completion of the twelfth grade.

Experience: Two years of responsible clerical and office assistance experience. An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.

Notes: This position must successfully pass the DHS ORCHARDS background check process.

Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Office Assistant 1/2

Selection Process

Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.

The 2025 - 2027 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.

Lane County Health & Human Services is committed to providing Trauma Informed Care. As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past. Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other. Our employees receive ongoing training to develop or deepen their understanding of trauma and its impacts.

Careers with Lane County Offer Extraordinary Benefits

At Lane County, we value our employees and we show it with our extraordinary benefits. We know that you chose public service for more than a paycheck, and our outstanding benefits are designed to help you Live Well, Live Lane - throughout your career. Read on to learn what great benefits await you in a career with Lane County.

Health insurance coverage becomes effective the first of the month following your first 30-days as an eligible employee. Medical, prescription and vision exam coverage for you and your eligible dependents. The plan options and costs per month for 2026 are outlined below:

If you enroll in the HDHP the County will contribute to your HSA:

For eligible members of unions LCPOA, 626, Admin Pro, and AFSCME Physicians $1,700 for individual coverage and $3,400 for family coverage.

For eligible members of unions AFSCME General, AFSCME Nurses, FOPPO, PAA, and non-represented employees $1,600 for individual coverage and $3,200 for family coverage. Those who complete the requirements to receive the Live Well Credit by November 30, 2026, will receive an additional contribution of $400 individual or $800 family, funded in 2027.

These amounts are prorated based on date of hire. All eligible employees who complete a Health History Risk Assessment (HHRA), Biometric Screening, and Comprehensive Health Review (CHR) at the Live Well Center receive a $20 per month credit. The Live Well Center is for Lane County benefits-eligible employees, spouses and dependents (ages 2 and up) who are enrolled in the Lane County health plan. Marathon Health manages the Live Well Center and their clinical team provides confidential, affordable care for your acute and preventive healthcare needs. The Live Well Center also provides health coaching, chronic disease counseling, comprehensive primary care services, and much more.

Dental coverage for employees and their eligible dependents. Lane County provides this counseling and concierge service to employees and members of their immediate households. Employees with a free membership to a local fitness center. Lane County pays for and enrolls employees in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) following six full months of employment. Lane County provides Long-Term Disability coverage. Lane County complies with all State and Federal disability laws for employee, family, parental and pregnancy leaves regulations. Lane County provides employees with a generous bank of hours to be used for sick, vacation, family emergencies and personal days. Lane County provides 10 paid holidays per year: New Year's Day, Independence Day, Martin Luther King Jr's Birthday, Labor Day, Presidents' Day, Veterans' Day Memorial Day, Thanksgiving Day, Juneteenth, Christmas Day. Lane County pays for employee group term life insurance. Lane County offers a variety of on-site classes to develop employees' soft and technical skills. Lane County offers a variety of online classes through LEAP to help employees continually improve their skills. Lane County will consider reimbursement for employees to attend professional conferences, dependent upon budget, to encourage continuous learning and professional development. Lane County offers these other valuable benefits Deferred Compensation Retirement Savings, Vision, Supplemental Life Insurance, Aflac, Group Discounts.