Field Service Engineer - UPS / Battery

UPS Field Service Engineer – Critical Power SystemsLocation: New Jersey Employment Type: Full-Time Travel: Approximately 25% overnight travel throughout the Northeast, primarily between Washington, D.C., and BostonAbout The OpportunityWe are seeking a skilled and motivated UPS Field Service Engineer to install, maintain, troubleshoot, and repair uninterruptible power supply (UPS) systems and associated battery equipment. This role supports customers in mission-critical environments, including data centers, healthcare facilities, commercial buildings, and industrial operations.The ideal candidate has strong electrical troubleshooting skills, a customer-focused mindset, and the ability to work independently in the field while providing reliable power protection solutions throughout the Northeast.ResponsibilitiesPerform preventive maintenance, troubleshooting, repairs, and emergency service on UPS systems and battery equipment.Install, commission, test, and replace UPS systems to ensure reliable operation.Conduct battery inspections, testing, replacements, and load bank testing as required.Diagnose electrical faults, identify root causes, and recommend corrective actions.Service UPS equipment from major manufacturers, including APC, Eaton, and Vertiv.Read and interpret electrical schematics, wiring diagrams, and technical documentation.Prepare detailed service reports and recommend necessary repairs, replacement parts, and system upgrades.Coordinate with customers and internal teams to resolve technical issues and maintain equipment reliability.Follow electrical safety procedures, manufacturer guidelines, and applicable industry standards.Travel to customer sites throughout the Northeast and participate in emergency service calls as needed.QualificationsRequiredExperience in UPS field service, electrical maintenance, troubleshooting, or a related technical field.Strong electrical diagnostic and problem-solving skills.Familiarity with electrical test equipment and hand tools.Excellent communication, customer service, and documentation skills.Ability to work independently and manage field service assignments.Valid driver's license and satisfactory driving record.Ability to travel regionally and perform physical fieldwork at customer sites.PreferredExperience with UPS systems, battery maintenance, and critical power equipment.Familiarity with APC, Eaton, Vertiv, or other major UPS manufacturers.Technical training or certification in electrical technology, electronics, or a related discipline.Experience with equipment installation, commissioning, or load bank testing.EducationHigh school diploma or GED required.Technical or vocational education in electrical technology, electronics, or a related field preferred.What We're Looking ForDependable and safety-conscious, with a commitment to quality workmanship.Strong problem-solving skills and an ability to troubleshoot technical challenges.Understanding of the importance of maintaining reliable critical power systems.Organized, adaptable, and able to work independently.Excellent customer service and communication skills.Committed to maintaining a healthy work-life balance while meeting customer needs.