Auto Litigation Claims Specialist

divh2Auto Litigation Claims Specialist/h2pAt Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims office[s]: Atlanta, GA; Schaumburg, IL; Addison, TX; or Omaha, NE. Zurich North America is currently hiring an Auto Litigation Claims Specialist, and this person will report to an Auto Claims Handling Manager. This role offers flexibility to work out of any Zurich North America office in the United States./ppResponsibilities:/pulliWork closely with attorneys internally and externally/liliPartner with attorneys on complex claims cases/liliClaims process management, work closely with attorney/liliHandle auto litigated claims/liliCan handle high exposure claims/liliDocument claims file by accurately capturing and updating claims data/information in compliance with best practices for low to moderate exposure and complexity personal or commercial line claims./liliExercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of negligence./liliExercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage./liliWork to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate./liliEstablish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims./liliAssess damages by calculating applicable damages or range of damages allowed by law./liliNegotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits./liliMeet quality standards by following best practices./liliEnsure customer service by proactively communicating information; responding to inquiries; following customer protocols and may participating in customer marketing efforts./liliEnsure legal compliance by following state and federal laws and regulations and internal control requirements./liliRefer claim to subrogation and fraud teams by identifying potential subrogation and fraud./li/ulpBasic Qualifications:/pulliBachelors Degree and 3 or more years of experience in the Claims or Insurance area OR Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in Claims or Insurance area OR Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area OR High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area AND Must obtain and maintain required adjuster license(s)/liliKnowledge of insurance regulations, markets and products/liliMicrosoft Office experience/li/ulpPreferred Qualifications:/pulliAuto commercial experience/liliPersonal lines auto experience/liliEffective verbal and written communication skills/liliStrong analytical, critical thinking, and problem-solving skills/liliSolid time management, prioritization and multi-tasking skills/liliExperience collaborating in a team environment and building cross functional working relationships/liliAdept in identifying and explaining complex claims and moderately complex claims/liliAbility to determine the scope and exposure for moderately complex claims/liliAbility to develop and execute a negotiation strategy and plan for resolution/liliAbility to identify subtleties in customer/client and/or business partner interactions/liliAbility to present information necessary to propose a claim resolution to stakeholders/li/ulpYour pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to applyyour unique background matters to us. The pay range shown is a national average and may vary by location. The proposed salary range for this position is $59,900.00 - $98,200.00, with short-term incentive bonus eligibility set at 10%./ppWhy Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environmentso you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500. Join us for a brighter futurefor yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal./p/div