Auto Claims Specialist

Integrity. Care. Trust. Compassion. Expertise. These values of Builders culture create success in all we do. We strive to provide deeply supportive partnerships to our customers, agents, and each other. Position Summary The Auto Claims Specialist is responsible for the investigation, evaluation and settlement of complex Commercial Auto Liability and Commercial Auto Physical Damage claims. The Specialist upholds standards of excellence in technical proficiency and consistently delivers exceptional customer service. Responsibilities Manage caseload of Property and Casualty claims inclusive of commercial automobile liability and physical damage losses in multiple jurisdictions through effective claim management. Investigate and analyze coverage; make coverage determinations; draft coverage correspondence; effectively communicate coverage determinations to policyholders and other stakeholders with minimal supervision or oversight. Conduct investigation throughout all aspects of the claims process. Establish timely reserves within authority and re-evaluate throughout the life of the claim. Determine liability, evaluate exposure, and negotiate claims to resolution. Identify and pursue risk transfer opportunities, whether contractual indemnity, contribution or additional insured opportunities and obligations. Maintain accurate documentation/information in claim file. Proactively drive litigation toward resolution. Prepare timely, concise reports including Large Loss and Reinsurance Reports. Control costs involving vendor utilization. Negotiate and settle claims within authority. Foster a professional rapport with clients and claimants to effectively resolve issues. Effectively communicate and collaborate with internal and external partners. Meet expected quality performance guidelines. Attend mediations, pre-trial conferences, trials, and other events as required. Perform other duties as assigned. Qualifications Bachelor's degree from an accredited college or university; or equivalent education and experience in Insurance or other related fields Minimum of 5 years handling commercial auto liability and physical damage claims Current P&C adjuster License, ability to be licensed in GA, FL, SC, CO, and TX SCLA, CPCU or other insurance related designations a plus Proficient in understanding of commercial auto liability laws, principles, rules and regulations Proficient in both verbal and written communication with the ability and commitment to maintain confidentiality Skill in interpersonal interactions, with the ability to collaborate effectively with individuals at all organizational levels and with external stakeholders; skill in customer service and problem-solving Capacity to work autonomously while ensuring transparent communication with internal leadership Skill in analysis, time management, prioritization, negotiation and project management; ability to multi-task effectively while paying attention to detail Proficient with Microsoft Office Suite and function specific software applications Benefits Competitive Salary Bonus Structure Profit Sharing Medical, Dental, Vision Insurance Employer Paid Short Term Disability Employer Paid Long Term Disability Employer Paid Life Insurance Voluntary Life Insurance 401K with Company Match PTO Builders Insurance Group is an Equal Opportunity Employer. We welcome applicants from all walks of life and don't discriminate based on any protected status. Join us in creating a diverse and inclusive workplace! If, during the application process you need assistance, or an accommodation due to a disability, please contact View email address on click.appcast.io. #J-18808-Ljbffr Builders