Regional Operations Manager - Northwest (Great Falls & Butte)

Regional Operations Manager - Northwest (Great Falls & Butte)

Position Type Full Time

Job Summary

The Regional Operations Manager (ROM) position is responsible for managing field operations tasks and assignments as required, while working a 12-hour shift schedule based on operational needs, and providing leadership in supporting and executing business goals related to safety, customer service, operations, and improving operational effectiveness.

Benefits of Joining PTI

• Multiple health insurance plan options
• Paid vacation time
• 401(K) retirement
• Safety recognition awards and incentives
• On the job training
• Discounted cell phone plans for Verizon and AT&T
• Room for growth and advancement within the company

Responsibilities

Field Management

• Assist underperforming locations with recruiting and hiring.
• Assist with management of branch locations where local management positions are vacant.
• Thoroughly analyze a branch location to identify and resolve root causes of performance issues.
• Meet with local customer representatives to address performance concerns.
• Resolving trip coverage issues.

Fleet Management

• Upfitting of newly acquired vehicles to include exterior safety and company identifying decals, installation of required safety equipment such as cargo nets, fire extinguishers, etc.
• Installation of technology hardware in PTI vehicles including railroad radio, Lytx Drive Cam, and GPS devices.
• Work with local PTI managers to coordinate and manage vehicle maintenance programs utilizing approved vendors and/or performing minor repairs.
• Sourcing potential new automotive repair vendors and suppliers
• Working with existing vendors to coordinate vehicle maintenance.
• Vehicle inspections per company policies and procedures.
• Work with Director of Operations and Regional Vice President in managing all aspects of the region's fleet.
• Installation, calibration, and maintenance of GPS equipment, Drive Cam, and railroad radios (as needed).

Customer Relationship Management

• Develop relationships and maintain with each railroad customer.
• Notify Corporate management of changing railroad conditions that would impact the branches demand.
• Promote good customer relationships by meeting with the local railroad officials weekly to discuss the operations, satisfaction level of service being provided and any other pertinent issues.
• Work with the railroad officials to report any Yard Safety issues.
• Attend railroad safety meetings whenever possible.

Qualifications

Our ideal candidate would have:

Education:

• Associate or Bachelor's degree (preferred)

Experience:

• Minimum of 1+ year of supervisory or management experience

Other Knowledge, Skills, Abilities & Competencies:

• Excellent communication and organizational skills
• Proficiency with Microsoft Office products
• Proficient in all PTI used software such as DriveCam, Trimble, and Crew
• Have a valid state driver's license issued by the state of proposed employment
• Have at least 5 years of verifiable driving experience
• Must live within 30 minutes of the branch location
• Must be able to read, write, and converse in English
• Must be able to use a GPS/Technology System, read and understand roadmaps
• Must maintain a cell phone and keep PTI updated with current phone number

Physical Requirements:

• Ability to lift and pull up to 15 pounds
• Must be able to climb in and out of the vehicle
• Must be able to bend to inspect the undercarriage of a vehicle and tires
• Must be able to manually open and close all doors and hatches on the vehicle
• Ability to sit for extended periods of time when driving, which may be required
• Must be able to perform the essential functions of the job with or without a reasonable accommodation

Travel Requirements:

• While managing multiple locations, the ROM is expected to travel to the locations as needed to conduct recruiting, training, safety meetings, performance feedback and coaching sessions, and conduct CRM visits.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: PTI is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. PTI has a Drug-Free Workplace Policy in effect that is strictly adhered to.