DIR, CONFERENCE SERVICES

Job Description

Job Description

Position Title: Conference Services Director - Corporate Dining (NY)  

Salary: $85,000 - $95,000/ Yr.

Other Forms of Compensation: Benefits 

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!  Voted Glassdoor's Employee Choice Awards -  Best Places to Work,  This is R/A !

Job Summary

The Director of Conference Services will oversee Catering and Guest Services for a premier conference center supporting a prestigious client in NYC. This role leads a team of catering coordinators and support staff, ensuring flawless event execution and an exceptional guest experience. The successful candidate will be highly organized, detail-oriented, customer-focused, and able to thrive in a high-volume environment while partnering closely with culinary and operational teams. Flexibility is required, as event schedules may include evenings and variable hours. 

Key Responsibilities:

• Plans, evaluates, organizes, and directs the activities of the Conference Planning Managers, catering support staff, and oversees the activities of Conference Services Operation
• Ensures that department personnel are following all procedures, policies, and guidelines, as established by Company Conference Center management
• Responsible for anticipating needs, forecasting results, analyzing, and arranging work processes for personnel in the department
• Establishes and maintains rapport with outside purveyors who provide services for the Hotel and its guests through the Conference Services Department
• Forecasts department revenues (package revenue, audio visual, room rental, business center and Conference Management), payroll and meeting covers (CMP/MMP/DMP and a la carte) on an annual/quarterly/monthly basis

Preferred Qualifications:

• Bachelor’s degree and a minimum of five years of high-volume catering management experience 
• Previous experience as a hotel Director or Manager of Conference Services preferred
• Superior quantitative, oral, and written communications and problem- solving/strategizing skills
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
• Proactive mindset to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional customer service abilities
• Flexible, as event schedules may include evenings and variable hours

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID: 1540359

Restaurant Associates 

NANCY M TEIXEIRA 

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