Outreach Program Coordinator - Outpatient Psychiatry - Full Time/Days

The Outreach Program Coordinator creates, organizes and schedules outreach activities and special events. Engage patients and initiates care management services. This individual creates awareness and promote engagement, education and specific services to the community. Initiates and develops key relationships between individuals or groups in the community and the Mount Sinai Health System.

1. Develop,
implement, and maintain current outreach and retention strategy to identify and
target occupational health needs of various groups of patients in the
community as identified by needs assessment reports

2. Cultivate
strong working relationships by maintaining regular communication with
community and volunteer organizations to identify and utilize innovative
strategies to engage members and promote services offered by Mount Sinai
Health System facilities.

3. Develop,
implement and evaluate retention activities to help maintain and bolster
patient volume through focus groups, enrollment assistance and benefits counseling
sessions

4. Assist
in gauging program effectiveness to improve and support program operations and
standards, streamline work process and to increase the efficiency of the
program

5. Educate
and provide general assistance to various groups of patients regarding services
offered and other public benefits

6. Coordinate
and attend regularly scheduled meetings with outreach and retention
stakeholders

7. Act
as a liaison to advisory board members

8. Conduct
presentations at community meetings regarding various services offered

9. Coordinate
and plan seminars, conferences and other educational workshops

10. Assist in development of
marketing materials to support outreach and retention activities and implement
strategies that include but are not limited to website development,
advertisement, radio and printed media

11. Submit regularly activities
reports for funding agencies to meet reporting deadlines

12. Maintain meeting minutes and
other administrative duties as needed

13. Perform additional tasks as
assigned by the Manager of the Member Services Department

14. Performs other duties as
assigned.

• Education Requirements

  Bachelor’s degree. Master’s preferred or an equivalent combination of education and experience.
  

  Experience Requirements

• 2+ years of community outreach experience strongly preferred.

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66482.07 - $74250 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.