Program Manager, Operations
TeamWork Online
Program Manager, Operations
Loudoun United FC, in conjunction with VA Revolution SC, is seeking an energetic and organized self-starter to join the club in the role of Program Manager, Operations. Our Program Manager, Operations will be responsible for leading the development and delivery of a suite of youth programs including our USL-Youth and USL-Academy summer programs, VA Revolution Futsal Academy, Seasonal Clinics and Specialty Camps while also supporting our USL Pre-Professional Pathway programs for USL-2 and USL-W. This individual will be responsible for all the operational, administrative and financial aspects of the programs assigned.
USL-Youth & USL-Academy Program Manager:
- Financial Accountability - manage league operational budget including revenue and expense targets, driving strategy to maintain projected profitability
- League Compliance and Governance - Serve as the primary contact for the USL-Y/A leagues, overseeing compliance, player registration systems, roster rules and match scheduling to eliminate forfeiture / fine risks
- Partner with Technical Team Lead on roster management, staffing plans, program curriculum and staff education
- Manage Part-time / Season Staff - bring in seasonal interns to support game day operations and league game scheduling; develop scope of work, hire and train staff, manage weekly workflow
- Game Day Operations - Support all match day activities for USL-Academy team; Attend USL-W and USL-2 home games to provide onsite support for those teams
Vendor Management & Apparel Partnerships
- Supplier Relationship Management: Act as the administrative lead for primary uniform and apparel suppliers (e.g., Soccer.com, Cappelli), overseeing contract terms, product selection, and ordering timelines.
- Supply Chain Efficiency: Streamline multi-program kit procurement across the pathway and club programs to capture bulk pricing advantages
- VA Revolution Inventory and Ordering Tracking: Managing VRSC budgeting and tracking for equipment ordering and budgeting for necessary programs.
Year-Round Program Lead:
- Financial Management: Create financial projections for each assigned program, including staffing budget, cost analysis and capacity constraints
- Program Build-out: Support the Technical Team lead for each program with program set up including team creation in systems, scheduling, costs and communication
- Marketing: Partner with marketing team to help define marketing objectives for each program and support initiative roll-out
- Logistics & Communications: Draft all communications to families and players related to programs including registration information, pre-season planning and schedule & logistics
Qualifications and Skills Required:
- Experience: Minimum of 2 years working in a fast-paced, dynamic environment. Start-up environment preferred.
- Administrative Skills: Comfortable with complex logistical scheduling, process management and basic data entry & tracking
- Software Proficiency: Proficient in using registration software (i.e PlayMetrics), team management tools (i.e. Got Sport, League Apps, Sports Engine), and Microsoft Office/Google Workspace (i.e. Docs, Sheets, Slides) applications.
- Communication: Exceptional written and verbal communication skills with the ability to effectively interact with players, parents, staff, and external partners.
Preferred:
- Experience working directly with USL
- Project management experience, particularly with responsibility for budgets and forecasting
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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