Quality Applications Manager - Quality Data Analytics

Key Responsibilities Oversee a team of analysts responsible for producing accurate, timely, and validated reports from our Complaint Handling and other quality systems. Support business decisions, regulatory submissions and audits, and inform strategic decisions within the Quality function. Lead the strategy, prioritization, and execution of Quality data initiatives that improve data quality, access, automation, self‑service analytics, visualization, and insight generation across the Quality organization. Direct and oversee a dynamic team of advanced developers and analysts that plan and execute actions, develop tools and reports, and provide insights on Quality data. Establish and maintain effective working relationships with key stakeholders across the Enterprise with a focus on Quality and IT. Manage a growing portfolio of data and analytics assets and information technology infrastructure to ensure continuity and continuous improvement. Establish and maintain management mechanisms to drive team accountability, execution, effective communication, and cohesion. Oversee initiatives that drive continuous improvement with a focus on efficiency and automation. Manage vendor relationships and contracts. Represent and support the Quality Data Analytics function in audits and regulatory inquiries. Requirements Bachelor’s degree required with a minimum of 5 years of relevant experience in complaint handling, regulatory submissions/inquiries and data analytics or an advanced degree with a minimum of 3 years of relevant experience in complaint handling, regulatory submissions/inquiries and data analytics. Quality systems knowledge for medical device or similar regulated industry (i.e. CAPA, Audit, Configuration Assurance, Training, FCA/PHO, Complaint Handling, etc.). Understanding of IT systems, applications, data flow, and databases, as well as integration methodologies and best practices. Knowledge in core systems such as Databricks, Business Objects, Power BI, and Power Apps. Experience in automation (inclusive of hyper automation) technologies, tools, or processes. Analytical mindset: Problem‑solving abilities to identify risks, evaluate options, and make informed decisions; experience with advanced analytical tools and methods. Continuous improvement mindset: Lean/Six sigma, CMMI certification or similar. Program Management: focus on high‑quality, high‑ethics execution and removal of roadblocks; ability to manage multiple initiatives simultaneously. Excellent communicator: active listening, verbal, and written; ability to collaborate effectively with and influence cross‑functional teams and stakeholders. People Leadership: create effective interpersonal relationships; motivate, engage, and grow talent. Core Competencies Demonstrates expertise in Quality Systems for regulated industries, with a strong focus on data analytics, complaint handling, and regulatory submissions. Proven ability to lead teams, drive continuous improvement initiatives, and manage complex data and analytics portfolios. #J-18808-Ljbffr Jobtailor