Account Representative

This temporary Account Representative position pays $21/hour, working Monday through Friday, 9:00 a.m.-5:00 p.m. The assignment is expected to last 3+ months with a home healthcare organization specializing in patient-centered care and complex mental health populations. This role is ideal for someone interested in healthcare who is detail-oriented, dependable, and comfortable managing provider follow-up and documentation. Key Job Responsibilities: Send, receive, track, and follow up on physician orders and plan-of-care documentation. Manage an assigned group of provider accounts and document outreach activity in a CRM. Coordinate with physician offices and clinical staff to ensure timely completion of patient documentation. Educate referral sources on order-return procedures and electronic signature tools. Perform accurate data entry and maintain organized records while protecting confidential patient information. Identify trends and opportunities to improve departmental processes. Participate in required team meetings and collaborate with internal departments. Candidate Qualifications: 1+ year of experience in a business environment. Healthcare experience strongly preferred. Strong attention to detail, organization, and follow-through. Data entry experience and ability to manage multiple priorities. Strong written and verbal communication and customer service skills. Comfortable learning new systems and processes. CRM experience, such as Salesforce, preferred. Associate's degree or equivalent experience required; bachelor's degree preferred. Ability to handle sensitive information and maintain HIPAA compliance. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. #J-18808-Ljbffr