Interiors Technician

The Opportunity

The Workplace Interior Technician supports the Interiors team through the execution of Move, Add, Change (MAC) activities and day-to-day workplace service requests. This role performs hands-on work including minor furniture repairs, ergonomic adjustments, small office moves, and workspace setups while helping maintain a safe, functional, and well-presented office environment. Work requests are received through ServiceNow and through coordination with Interior Project Managers and other internal stakeholders.

Key Responsibilities

• Execute Move, Add, Change (MAC) activities including workstation reconfigurations and small moves.
• Respond to requests via ServiceNow and direct input from Interior Project Managers.
• Perform chair adjustments and minor repairs; coordinate vendor repairs as needed.
• Install and adjust monitor arms, keyboard trays, and ergonomic accessories.
• Conduct ergonomic adjustments and support workstation optimization.
• Conduct routine walkthroughs of the facility to identify safety hazards and ensure workspace quality.
• Support workspace setup for offices, conference rooms, and collaboration areas.
• Document and close tickets accurately in ServiceNow.
• Coordinate with Interiors, Facilities, IT, and vendors.

Management Responsibilities

Individual Contributor

Preferred Qualifications

• Experience with workplace furniture systems is preferred.
• Demonstrated attention to detail and commitment to workplace quality and safety.
• Ability to manage multiple requests, organize work effectively, and meet deadlines.
• Practical problem-solving skills with a proactive and service-oriented approach.
• Ability to work collaboratively with internal teams, vendors, and workplace stakeholders.

Minimum Qualifications

• High school diploma or equivalent.
• 3+ years of related experience in facilities, workplace services, furniture installation, or a similar support role.
• Ability to use basic hand tools and perform minor furniture or workplace-related repairs.
• Strong customer service, communication, and organization skills.
• All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Work Environment/Physical Demands

• Must be able to lift, move, and carry materials or equipment up to 50 pounds.
• Role requires frequent walking, standing, bending, reaching, and other physical activity associated with workplace support tasks.
• This position requires regular on-site presence to support office and workplace operations.