Case Manager - Tax Resolution

Guardian Tax is growing fast, and our Irvine office is buzzing. We’ve got a steady flow of clients coming in daily, and we’re looking for experienced Tax Resolution Case Managers who can jump in, take ownership of their cases, and keep things moving without overcomplicating it. If you’ve worked in tax relief before, you already know the drill — this role is about staying organized, communicating clearly, and getting cases across the finish line. ️ What You’ll Be Doing Manage your own pipeline of tax resolution cases from start to finish Be the main point of contact for your clients (updates, check-ins, questions) Work closely with EAs and internal teams to keep cases progressing Keep track of docs, timelines, and next steps Follow up, stay organized, and don’t let files sit What We Need Experience in tax resolution (this is a must) You know how the process works — no hand-holding needed Organized, responsive, and good with people Able to handle multiple cases without getting overwhelmed Comfortable working in-office with a team ⏰ Schedule Monday–Friday, 8AM–5PM No weekends Full-time, in-office (Irvine) — not remote Pay & Perks Competitive hourly pay Constant cash bonuses for performance Health, dental, vision Paid holidays Why People Like Working Here Consistent flow of cases — you’ll never be bored Indoor games (ping pong, pool, etc.) Music on, high-energy office Weekly lunches + team events Supportive team — no micromanaging Leadership actually helps when you need it If you have experience in the tax industry and are looking for a place where you can come in, stay focused, do your job right, and be recognized and rewarded for your work—this is the opportunity for you. #J-18808-Ljbffr Guardian Tax