Technical Specialist

NOW HIRING for our next GeT Aboard Class! Kick off your career at ATG with a week designed to inspire, connect, and set you up for success. GeT Aboard is our signature onboarding experience - an energizing in-person summit at our North Little Rock corporate headquarters where you’ll meet the team, dive into our culture, and gain the tools to thrive. Attendance is required - but we think you’ll agree it feels more like a launch party than training. Additional Information Role Location: North Little Rock, AR, or Phoenix, AZ, office preferred. Open to remote for candidates further than 40 miles from either office. Hiring Process: An on-site interview at either our North Little Rock, AR, or our Phoenix, AZ, office location is a required step in the hiring process for all ATG opportunities. About Us ATG (Applied Technology Group) is the premier technology business partner for the Architectural, Engineering, and Construction (AEC) industry in North America. ATG strives to build strong relationships within the professional design community by offering complete software and hardware solutions, supported by a team of experienced technical specialists. With their deep industry knowledge, ATG delivers tailored services that meet the unique needs of AEC professionals, ensuring seamless integration and support across their technology platforms. Role Summary The Technical Specialist is responsible for executing Technical Services work across a variety of project types, disciplines, and customer needs. This role requires technical depth in at least one core vertical, with the flexibility to contribute wherever demand exists. Technical Specialists are expected to be adaptable, cross-functional contributors who can deliver production work, support demonstrations, and discuss their work clearly with customers. The role requires a willingness and ability to work beyond a narrow niche in order to support utilization, delivery commitments, and customer outcomes. This role is foundational to ATG’s Technical Services organization and is supported by Managers who guide skill development, versatility, and career growth. Key Responsibilities Flexible Project Execution & Delivery Execute assigned project work across a range of services and project types. Adapt quickly to shifting priorities and workload demands. Contribute where the work is needed, not only within a single specialty. Deliver accurate, high-quality technical outputs aligned to approved scope and standards. Vertical Expertise & Cross-Disciplinary Capability Maintain strong working knowledge in at least one primary vertical (experience across multiple verticals is preferred): MEP Construction / VDC Within the primary vertical, independently produce work and clearly discuss approaches, decisions, and outcomes with customers. Be capable of performing Scan-to-BIM and modeling tasks within the primary vertical. Apply consistent modeling standards, accuracy, and best practices within assigned work. Develop working familiarity with adjacent verticals to support collaboration and flexibility. Technical Demonstrations & Customer Interaction Support and deliver technical demonstrations related to services offerings. Participate in customer discussions to explain technical work, workflows, and outcomes. Communicate clearly and professionally with both technical and non-technical stakeholders. Represent ATG with technical credibility during customer-facing interactions. Quality & Standards Discipline Follow established workflows, standards, and best practices. Perform self-checks and participate in peer reviews. Identify and communicate quality issues, risks, or constraints early. Contribute to reducing rework through disciplined execution. Skill Development & Versatility Growth Continuously develop technical skills across tools, workflows, and services. Expand capability beyond a single vertical to remain effective and billable. Participate in internal training, education initiatives, and knowledge sharing. Work with Managers to identify growth areas that increase versatility and value to the organization. Required Qualifications Experience delivering technical or professional services in a project-based environment. Strong proficiency in at least one vertical: MEP, or Construction / VDC. Experience across multiple verticals is preferred. Ability to perform Scan-to-BIM and modeling tasks within the primary vertical. Proficiency with relevant Autodesk tools such as Revit, Navisworks, or Civil 3D. Ability to adapt to changing project needs and priorities. Comfort discussing technical work with customers and internal teams. Strong attention to detail and commitment to quality. Willingness to broaden skillsets beyond a single vertical. Key Competencies Technical execution with flexibility Cross-disciplinary thinking Adaptability and learning mindset Customer-facing technical communication Quality-focused delivery Ownership and accountability Success Metrics Ability to remain billable across varying project types Quality and accuracy of delivered work Effectiveness in Scan-to-BIM and modeling tasks within the primary vertical Responsiveness to changing workload demands Growth in technical breadth across verticals Manager and team feedback Benefits That Work For You At ATG USA, we invest in your well-being, growth, and life outside of work. Here’s what you can expect: Health & Wellness Multiple medical plan options plus dental and vision coverage On-demand support and mental health/wellness resources via Bennie—your personal benefits concierge Financial Well-Being Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) with up to 4% company match after 90 days Voluntary life, AD&D, supplemental health coverage, and disability protection Extra Perks That Matter 3 weeks of PTO, paid holidays, and your birthday off 2 paid volunteer days each year to support causes you care about Professional development reimbursement + access to GreaterU, ATG’s platform for learning and growth Four weeks of paid sabbatical after six years—on top of your regular PTO—to refresh and recharge! Discounts on lifestyle perks like pet insurance, financial coaching, and more via the Bennie Marketplace Equal Opportunity Employer ATG is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including gender identity and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable laws. We’re committed to an inclusive workplace where all backgrounds and perspectives are valued, and we strive to build a team that reflects the diverse world we serve. This full-time role requires a minimum of 40 hours per week, with additional hours as needed to meet deadlines. Candidates must be able to sit or stand for extended periods, travel between office locations (including those with stairs), and lift up to 30 pounds. Strong verbal and written English communication skills, along with adequate visual and auditory abilities (with or without aids), are essential. The physical demands described are representative of those needed to perform the job’s essential functions, with or without reasonable accommodation. If you need accommodation during the application or interview process—or on the job—please contact Human Resources. Applicants must be authorized to work in the U.S. without company sponsorship. We appreciate your interest in ATG! #J-18808-Ljbffr