COORDINATOR-OFFICE SERVICES

Coordinator-Office Services

Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

About the Role: Provides essential support to ensure the smooth and effective functioning of the department by performing a variety of administrative and clerical tasks. This includes, but is not limited to, managing communication, calendar management, organization of office files, ordering and managing office supplies, preparation of documents, and assisting other team members as needed. Unified by the core purpose of creating a healthier community one person at a time, the members of the Division of Patient Care Services commit themselves to sustaining a culture focused on achieving optimal patient outcomes. Each employee is obligated to delivery highly reliable care while adhering to all National Patient Safety Goals. This occurs within a learning environment that is supportive and just, where each employee is valued for their contribution to the collective safety of patients, staff, and visitors. Of equal importance is each employee's commitment to the value of teamwork to promote a unified and spirited workplace.

Key Responsibilities:

• Administrative Provides clerical support to ensure the smooth operation of the assigned department(s). Works closely with departmental leaders and internal/external team members to promote efficiency, foster clear communication, and create a culture of excellence. Manages schedules and calendars through organizing appointments, meetings, and events, and provides the team with the materials that they need to participate.
• Customer Service Serves as the initial point of contact for team members and clients outside of the department and greets all in a courteous and respectful manner. Responds to customer questions via phone, email, or chat, providing accurate information within a timely manner. Serves as a liaison between the department and team members outside of the office, facilitating communication and collaboration. Demonstrates knowledge of and behaviors consistent with standards of conduct and organizational service standards and acts in a way that shows sensitivity for confidentiality, integrity, and respect for diversity.
• Communication Communicates relevant and pertinent information to ensure the department operates smoothly and to promote a spirit of cooperation and shared understanding. Relays information clearly and succinctly, whether in writing or via verbal communication, to ensure messages are understood and acted upon efficiently. Communicates in a professional manner and adheres to the organization's behavioral expectations and standards. Maintains confidentiality and handles all communication with discretion, ensuring that confidential matters are not disclosed inappropriately. Collaborates effectively with interdepartmental and external team members to ensure that urgent tasks are handled efficiently and to foster cooperation and teamwork.

Requirements:

• Education: HS Diploma/GED preferred
• Experience: 3-5 years of experience, Previous experience as an administrative assistant or in a similar position preferred