EVS Floor Cleaner

Job Description

Job Description

JOB DESCRIPTION

POSITION TITLE

EVS Floor Cleaner

DEPARTMENT

Environmental Services

REPORTS TO

EVS Shift Supervisor

LICENSING LEVEL

Non-Key

SALARY GRADE

NE04

FLSA STATUS

Non-Exempt

POSITION SUMMARY

Under the direct supervision of the EVS Shift Supervisor, contributes to the efficient daily operation of Environmental Services by conducting floor cleaning and maintenance of hard surface and carpet areas of the gaming properties in accordance with the established policies and procedures of the Shoshone-Bannock Casino Hotel. Maintains professionalism in all interactions with internal and external customers.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintains hard surfaces and carpet areas of gaming properties.
• Sweeps, mops, scrubs, strips, waxes, and buffs floors.
• Cleans tile and grout.
• Vacuums, shampoos, and extracts carpets.
• Notifies management of necessary repairs or replacements.
• Maintains equipment and custodial supplies.
• Attends and participates in regularly scheduled staff meetings.
• Ensures work adheres to proper safety procedures.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Goals, objectives, functions, policies, and procedures of Shoshone-Bannock Casino Hotel.
• Occupational hazards and applicable safety codes and procedures.
• Materials, methods, and equipment used in floor maintenance.
• Customer service standards.
  
  

Skill in:

• The safe use of cleaning equipment, materials, and substances. 
• Analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
• Handling multiple tasks simultaneously.
• Addressing customer problems.
• Correct English usage, grammar, spelling, and punctuation.
• Providing exceptional customer service.
  
  

Ability to:

• Communicate efficiently and effectively both verbally and in writing.
• Maintain confidentiality.
• Interact and maintain good working relationships with individuals of varying social and cultural backgrounds. 
• Analyze situations and adopt appropriate courses of action.
• Establish and maintain professional relationships with the public and co-workers.
• Make solid decisions and exercise independent judgment.
• Demonstrate professionalism at all times.
• Demonstrate sensitivity to the needs of guests.
• Remain calm in emergency or crisis situations.
• Handle multiple tasks and meet deadlines. 
• Work independently with minimal supervision.
• Adapt to varying situations.
• Work in a fast-paced environment and meet deadlines.   
• Uphold strong ethics and integrity.
  
  

MINIMUM QUALIFICATIONS

• High School Diploma or GED.
• One (1) year of custodial, building maintenance, or related experience.
• A combination of relevant education and related work experience may be considered. 
• Must be able to successfully pass a background screening / investigation according to the established requirements below.
• Tribal and Native American preference shall apply to all positions.
  
  

CERTIFICATIONS, LICENSES, AND/OR REGISTRATIONS

• Must be able to submit supporting documentation of education and training to support qualifications.
• Must be able to obtain and maintain a gaming license in good stating according to licensing rules and regulations.

Background Investigation Requirements

• Pre-employment drug screen.
• Personal reference check and employment verification.
• Conducts Federal, State, and tribal criminal history in accordance with the Shoshone-Bannock Tribes Gaming Commission Regulation, Part 400.7, Background Investigations.

PHYSICAL DEMANDS

While performing the duties of this job, the employee regularly is required to stand; walk; use hands to manipulate, touch, or grasp; reach with hands or arms; and talk or hear.  The employee occasionally is required to sit; climb or balance; stoop, kneel, crouch, or crawl; use a computer and cellphone/telephone ; and lift up to 50 pounds.   Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may regularly be exposed to hazardous materials, dust, fumes, airborne particles, allergens, and/or second-hand smoke.  Work may occasionally take place near hazardous / moving equipment and / or machinery and require the use of protective clothing, equipment, devices, and / or materials.

WORK ENVIRONMENT

Work is generally performed in an office and/or casino setting with a moderate and occasionally high noise level.   Evening and/or weekend work may be required.  Tight time constraints and multiple demands are common.  Travel may be required for training, meetings, conferences, presentations, and other events.

Updated 07/23/2026