Senior Instructional Designer

Position Title: Senior Instructional Designer Position Type: Fixed Term (Fixed Term) Hiring Range: $91,800 - $98,200/annual. Pay Frequency: Annual

A. POSITION PURPOSE

The Senior Instructional Designer designs and develops innovative online and hybrid courses for graduate and undergraduate programs. They collaborate with faculty, subject matter experts, and media producers, providing leadership and expertise in creating effective digital learning environments throughout the development lifecycle (needs analysis, course creation, implementation, and assessment). This role consults on digital pedagogy, instructional technologies, media content creation, and learning assessment, and also collaborates as needed with the Associate Vice Provost of Online Graduate Programs in the SCU Online office. The successful candidate will have a passion for education and SCU’s mission, strong project management skills, a track record of implementing best practices in instructional design, and a commitment to teamwork and creative problem-solving. In addition to these responsibilities, the Senior Instructional Designer facilitates workshops and individual faculty consultations on instructional design principles and technology integration to support student engagement. They will also provide exceptional customer service to faculty using the Canvas LMS and other instructional technologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Online Course Design and Development Design and develop online and hybrid courses in consultation with faculty and subject matter experts Build courses in the Canvas learning management system for online programs and other university needs (credential programs, faculty and student initiatives and training courses, etc.) Consult and collaborate with media production staff in the creation of instructional videos and media content using various production tools (iMovie, Garage Band, Final Cut, etc.) Manage course production projects from inception through delivery while meeting course design deadlines Collaborate with the Instructional Technology team to review course quality and make revisions as needed Facilitate course review activities, gathering feedback from stakeholders to continually update and improve course/program design Maintain and update tasks and project status reports Incorporate Universal Design for Learning principles and use effective practices for ADA, Section 508 and WCAG 2.2 compliance in online and hybrid courses Recommend procedures for improving the course development and revision process Maintain high regard for student privacy in accordance with FERPA policies and procedures Monitor, review, and carry out ongoing troubleshooting of course sites in the learning management system (e.g. typos, broken links, formatting and display issues) Faculty Development and Support Recommend and implement effective strategies for supporting faculty Assist faculty on integrating technology into their courses with effective teaching strategies, and support them in overcoming barriers to using technology, to enhance learning across all programs Design and facilitate faculty development workshops on teaching, drawing on expertise in research-based instructional design, online and hybrid learning, and instructional technology Provide administrative support for the campus LMS (currently Canvas), including account creation, course importing, troubleshooting, escalating technical problems and liaising with vendors Create and maintain LMS and instructional technology resources to assist faculty Share best practices on assessing the impact of technology efforts on student learning Support faculty transitioning to hybrid/blended/flipped and fully online courses Provide technical support to faculty and students Professional Development Stay current in the fields of instructional design and instructional technology through conferences, workshops, networking, and other resources Plan for future developments in the use of technology in instruction Share expertise with colleagues across campus and within Information Services

PROVIDES WORK DIRECTION

To student staff/interns when appropriate

RECEIVES WORK DIRECTION FROM

Manager, Instructional Technology

GENERAL GUIDELINES

Recommends initiatives and implements changes to improve quality and services Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices Maintains contact with customers and solicits feedback for improved services Maximizes productivity through use of appropriate tools; planned training and performance initiatives Researches and develops resources that create timely and efficient workflow Manages projects and prepares progress reports; informs supervisor of project status and deviation from goals Ensures completeness, accuracy and timeliness of all operational functions Prepares and submits reports as requested and required Develops and implements guidelines to support the functions of the unit

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment. Knowledge, Skills and Abilities The successful candidate will have: Demonstrated knowledge of instructional design principles and practices, including performance-based outcomes assessments Excellent customer service and interpersonal skills, able to work with the campus community in a tactful, patient, and courteous manner Excellent written and oral communication Experience designing and delivering tutorials, workshops, and online learning materials, including video creation and editing Excellent project management skills Demonstrated competence in presentation and teaching Extensive experience and proficiency with a variety of instructional technologies, including the Canvas LMS, course creation tools (e.g. CidiLabs Design Plus, Articulate Storyline), multimedia authoring/production tools (e.g. iMovie, Garage Band, Final Cut, Adobe Premiere, etc.) website tools (e.g. WordPress, Weebly, Google Sites, etc.), web programming and communication tools, graphic tools (e.g. Photoshop, Canva), and mobile learning technologies and apps The proven ability to troubleshoot and identify software application problems and implement solutions Good problem-solving skills, with the ability to learn new concepts and tools quickly A creative enthusiasm for new instructional technologies The ability to work with minimal supervision as a self-motivated contributor The ability to work, collaborate, and communicate effectively with both technical and non-technical personnel in a diverse population of students, faculty and staff Knowledge of and commitment to concepts and issues related to social justice, diversity, equity, and inclusion with respect to teaching and learning Education and Experience Required Master’s degree in instructional design, instructional technology, or equivalent appropriate academic preparation, with 3+ years relevant experience Experience using a standards-based approach to course quality assurance (e.g. Quality Matters) An extensive and successful record of working with faculty or subject matter experts (higher education preferred but not required), with the demonstrated ability to understand educational needs when developing effective instructional solutions from concept through completion Preferred At least two years of experience in the development and assessment of online or blended courses at the college/university level At least one year of experience teaching online or blended courses preferred

PHYSICAL DEMANDS

Considerable time is spent at a desk using a computer Considerable time spent standing in a classroom setting May be required to bend under furniture and/or move computer equipment May be required to travel to other buildings on campus May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations May be required to occasionally travel to outside customers, vendors or suppliers

WORK ENVIRONMENT

This position requires full-time, on-site presence. Following the Introductory Employment Period, the employee may be eligible to request a Hybrid or Flexible Work Arrangement in accordance with the department’s operational needs and the University’s Flexible Work Policy. The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Typical office environment Typical classroom environment Mostly indoor office environment with windows Offices with equipment noise Offices with frequent interruptions #J-18808-Ljbffr Santa Clara University