Assistant Banquet Sales/Operation Manager

Job Description

Job Description

Our Winning Team Starts With You!

The Sapphire Grand is seeking an Assistant Sales and Operations Manager to support banquet sales and daily event operations. You will assist with client communication, event planning, and coordination between sales, kitchen, and service teams. Your focus is to ensure smooth event execution and maintain high service standards.

Key Responsibilities:

Sales Support

• Respond to client inquiries and assist with event bookings
• Conduct venue tours and present banquet packages
• Assist in preparing proposals, contracts, and banquet event orders
• Maintain communication with clients throughout the planning process
• Support the sales team in securing new bookings

Event Coordination

• Assist with event timelines and planning details
• Coordinate with kitchen, service staff, and vendors
• Ensure banquet rooms are prepared according to event requirements
• Confirm final guest counts and event schedules with clients

Operations Support

• Oversee event setup, service flow, and breakdown
• Monitor service quality and guest satisfaction
• Assist in managing banquet staff and event teams
• Resolve operational issues during events

Administrative Duties

• Maintain event records in booking systems
• Assist with payment tracking and client documentation
• Prepare event reports and operational updates

Qualifications

• 1 to 3 years experience in hospitality, banquet sales, or event coordination
• Strong communication and customer service skills
• Ability to multitask in a fast paced environment
• Strong organizational skills and attention to detail
• Ability to work evenings, weekends, and event days

Work Schedule

• Full time position
• Evening and weekend availability required based on event schedule

Qualifications:

• 1 to 3 years experience in hospitality, banquet sales, or event coordination
• Strong communication and customer service skills
• Ability to multitask in a fast paced environment
• Strong organizational skills and attention to detail
• Ability to work evenings, weekends, and event days

Benefits:

• Competitive hourly wage plus tips.
• Flexible scheduling.
• Opportunities for advancement within the company.
• Training and development opportunities.
• Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire)