Billing & Revenue Cycle Coordinator

Job Description

Job Description

BILLING & REVENUE CYCLE COORDINATOR

Position Description: Benefit-Eligible 32-Hour Position

Schedule: Monday-Thursday, 7:30 AM-3:30 PM

Pay Range: $23.00-$25.00 per hour, based on experience

Work Location: In-office Reports To: Revenue Cycle Manager

BUILD YOUR CAREER IN HEALTHCARE FINANCE 

Senior Helpers is seeking a motivated Billing & Revenue Cycle Coordinator to join our growing corporate team. This is a strong opportunity for someone early in their career who wants to build experience in healthcare finance, billing, accounts receivable, and revenue cycle operations. This role offers hands-on exposure to multiple areas of the revenue cycle while working closely with an experienced manager. As you become comfortable with the position, you will take greater ownership of assigned responsibilities and accounts. We are looking for someone who is organized, professional, adaptable, and comfortable working independently. Our department continues to grow and evolve, so the right person will be able to adjust to changing priorities, manage deadlines, and take initiative while knowing when to ask questions or escalate an issue.

What You'll Do

• Review client billing, payer, payment, authorization, and documentation information for accuracy and completeness  
• Review care logs and service records for billing readiness and follow up on missing information  Support Long-Term Care Insurance reimbursement, including submissions, documentation, tracking, and follow-up
• Research denied or rejected claims and assist with corrections and re-submissions
• Follow up on Private Pay balances, declined transactions, prepayments, and deposits
• Process and post routine client and payer payments
• Maintain accurate account notes, work queues, billing records, and tracking logs
• Monitor the shared billing inbox and communicate professionally with clients, responsible parties, internal teams, and external contacts
• Support recurring billing cycles, invoice distribution, and other revenue cycle activities
• Escalate complex or unresolved issues to the Revenue Cycle Manager

Who We're Looking For

• Interested in building a career in finance, billing, or healthcare revenue cycle operations
• Able to work independently after training and take responsibility for assigned work
• Flexible and able to adapt as priorities, processes, and responsibilities change
• Comfortable working in a growing department where responsibilities may evolve over time
• Organized and able to prioritize work, manage deadlines, and consistently follow through
• Professional, dependable, timely, and focused on completing work accurately
• Comfortable working within a corporate or multi-location environment
• Willing to learn new systems and processes while becoming increasingly self-sufficient
• Able to maintain the established in-office schedule and successfully complete required pre-employment screening, including a background check

Qualifications

• High school diploma or equivalent required; college education or advanced coursework preferred
• 1+ year of experience in healthcare billing, accounts receivable, medical office operations, home care/home health, healthcare administration, or a related field preferred
• Strong attention to detail, organization, and follow-through
• Professional written and verbal communication skills
• Basic proficiency with Microsoft Outlook and Excel  Working knowledge of HIPAA and confidential information handling
• Ability to learn new systems, follow established processes, and work independently after training Preferred Experience
• WellSky or another Homecare and/or Healthcare EMR system
• Long-Term Care Insurance reimbursement
• Healthcare billing or revenue cycle operations
• Payment posting, collections, remittance processing, or account reconciliation
• Corporate or multi-location healthcare experience a plus!

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, protected veteran status, disability, or any other characteristic protected by applicable law.