Administrative Assistant

Admin Assistant

This is an open position with Potomac Edison, a subsidiary of FirstEnergy Corp.

The Admin Assistant position will work out of the Frederick Service Center.

Responsibilities include:

• Employees are proficient in basic skills and occasionally require assistance in advanced functionality; understand business units' technical and/or business processes; possess intermediate administrative skills.
• Performs various clerical, administrative and basic general duties including but not limited to data processing, record and file creation and maintenance, mail distribution, telephone reception, invoice processing and administrative support for department.
• Demonstrates a solid commitment to all aspects of safety.
• Produces a variety of correspondence, reports and presentations using the appropriate office equipment and software.
• Demonstrates sound internal and/or external customer service.
• Meets customer needs by providing sound service and responsiveness.
• Increases understanding of customer expectations and improves job skills.
• Builds relationships and credibility across organization.
• Follows up with customers when appropriate.
• Uses effective communication skills with good judgment.
• Supports the department's administrative needs which may include maintaining of appointment calendars, meeting scheduling, and travel arrangements.

Qualifications

• Must have high school diploma or GED. Possess 4-7 years of related work experience.
• Must pass the Company's EEI Support and Administrative Selection System (SASS) test.
• Must be proficient in Microsoft Word, Excel and PowerPoint.
• Must demonstrate a questioning attitude to learn, produce results, and develop relationships.
• Must have ability to follow established element practices, procedures, and instructions, and produce basic administrative work products in a thorough, timely and accurate manner.
• Must have sound verbal and written communication skills.
• Must have ability to work effectively in a team environment.
• Must be able to work independently.
• Must have the ability to work in a fast-paced environment.
• Must have excellent customer service skills (friendly, courteous, helpful).
• Must have the ability to deliver quality, accurate work within established deadlines.
• Must be able to handle confidential information.
• Must demonstrate strong organizational skills and the ability to prioritize workload.

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.