Customer Service Representative - Austin

Customer Service Representative – Austin We are looking for a motivated individual with a passion for delivering exceptional customer service. Apply now to join our dynamic team! Responsibilities Handle incoming customer inquiries via phone and email. Provide accurate and timely information to customers regarding services. Assist walk‑in customers. Resolve customer complaints or issues professionally and efficiently. Collaborate with other departments to ensure customer satisfaction. Take payments by phone and in person. Maintain customer records and update information as needed. Qualifications Excellent communication skills, both verbal and written. Strong problem‑solving abilities and attention to detail. Ability to analyze customer needs and provide appropriate solutions. Previous customer service experience with a water utility company preferred. Proficient in using computer systems and software applications. Ability to work in a fast‑paced environment and handle multiple tasks simultaneously. Positive attitude and ability to work effectively as part of a team. Benefits Full medical, dental, vision available after 60 days. 401(k) after 1 year of employment. Paid holidays after 90 days. Two weeks paid vacation after 1 year. Senior Level Entry level Employment Type Full‑time Job Function Other Air, Water, and Waste Program Management TYPE: Full Time LOCATION: Austin/Dripping Springs, Texas Salary: $50,000.00 - $60,000.00 Job posted: 6 days ago. #J-18808-Ljbffr Municipal Operations & Consulting, Inc.