Test Center Administrator

Job Description

Job Description

We are looking for a dependable Test Center Administrator to support daily exam site operations in Columbia, South Carolina. This Long-term Contract position is ideal for someone who is organized, attentive to detail, and comfortable working in a front-desk environment while maintaining a secure and well-organized testing atmosphere. The person in this role will welcome examinees, verify identification, monitor testing activity throughout the facility, and document issues clearly as needed.

Responsibilities:
• Welcome candidates at reception and guide them through the check-in process in a courteous and efficient manner.
• Review and confirm identification documents to ensure each examinee meets testing entry requirements.
• Observe testing areas by regularly moving throughout the room to help uphold exam security and compliance standards.
• Watch for conduct that may violate testing rules and address concerns according to established procedures.
• Prepare clear written documentation regarding incidents, irregularities, or other testing-related observations.
• Support general administrative tasks connected to daily test center operations and office coordination.
• Maintain an orderly, respectful environment for candidates, staff, and visitors during all testing sessions.
• Communicate instructions and policy reminders clearly so candidates understand testing expectations before and during exams.

• Previous experience in administrative support, reception, customer service, or office operations is preferred.

• Ability to remain attentive for extended periods and move frequently throughout the testing area during the day.

• Strong written communication skills with the ability to complete reports accurately and effectively.

• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.

• Comfortable handling clerical duties such as correspondence, documentation, and general office support.

• Excellent interpersonal skills and a detail-oriented demeanor when interacting with candidates and staff.

• Ability to follow procedures closely while maintaining confidentiality and a secure testing environment.

Flexible schedule, Saturdays required .