Service Dispatch Coordinator
Quick Servant
Job Description
Job Description
Service Dispatch Coordinator
Do you have great customer service skills?
Have you been the person on your team to resolve problems when they arrive?
Would you like 100% free medical dental and vision benefits?
If you answered yes to these questions this may be the job for you.
Quick Servant Co. handles commercial HVAC, Refrigeration, and Cooking equipment. The Service Coordinator serves as the voice for Quick Servant when handling emergency and non-emergency service calls. Each coordinator is the communication link between the clients requesting service, our Technician teams, and other relevant departments. This is not a remote position.
Job requirements and Responsibilities:
- Manage daily operations of field technicians including scheduling, times, & GPS Reporting.
- Prioritize call schedule according to urgency and partner expectations.
- Monitor the route and status of repairs to coordinate and prioritize call schedules.
- Act as a communication liaison for partners, account managers, and technicians.
- Collaborate with management and technicians to modify service schedule.
- Data entry for service logs and call records.
- Work autonomously and in team settings.
- Capable of following office procedures and guideline.
- Outstanding organizational and multitasking abilities.
- Active listener with excellent communication skills.
- Sound judgement and critical thinking in a fast-paced environment.
Benefits and Perks:
- Paid Medical, Dental and Vision Insurance.
- Paid Life and AD&D Insurance $15k coverage.
- Optional 401K matching
- Paid major Holidays.
- Paid sick leave and vacation.
- Amazing discount programs on computers, cell phones, vacations and more
Quick Servant’s opportunities for growth and personal development are unlimited. Come be part of a team that wants to see you succeed!
Company DescriptionQuick Servant first laid its roots in the Baltimore Washington area and has continued to grow over its 46-year history. Quick Servant expanded its service areas to include Richmond, Virginia Beach and Delaware. Quick Servant’s opportunities for growth and personal development are unlimited. Come be part of a team that wants to see you succeed!
Company Description
Quick Servant first laid its roots in the Baltimore Washington area and has continued to grow over its 46-year history. Quick Servant expanded its service areas to include Richmond, Virginia Beach and Delaware. Quick Servant’s opportunities for growth and personal development are unlimited. Come be part of a team that wants to see you succeed!
Vacancy posted 4 days ago
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