Front Desk Representative
Quality Inn Corning
Job Description
Job Description
Summary: The Front Desk/Guest Service Agent is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. This individual often provides the first point of contact for guests and is responsible for creating an excellent first impression.
Essential Functions
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction.
- Maintain complete knowledge at all times of:
- All hotel features/services, hours of operation.
- All room types, numbers, layout, decor, appointments and location.
- All room rates, special packages and promotions.
- Daily house count and expected arrivals/departures.
- Room availability status for any given day.
- Scheduled in-house group activities, locations and times.
- Ensure that current information on rates, packages and promotions is available at the Front Desk.
- Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
- Monitor the hotel front entrance and resolve any congested situations.
- Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
- Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
- Maintain a neat and presentable front desk area.
- Monitor guest mail and ensure that it is processed according to procedures.
- Monitor and ensure that express check-outs are processed through the system.
- Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
- Assist guests with reports of lost/stolen articles, following hotel policy.
- Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.
- Ensure security of guest rooms.
- Other duties as assigned.
Education & Experience
- High school diploma or equivalent
- Prior hospitality experience preferred.
- Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities.
- Previous experience with Windows, Office, and Opera or similar property management system
Work Conditions
- Must be able to stand on feet throughout the shift, with intermittent periods of walking.
- Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
- Works near others, usually within a few feet.
- May work in a noisy or distracting environment.
- Have a very high level of social contact. Interact frequently with guests in person and by telephone.
- Frequent and long-term screen use.
Requirements
- Authorized to work in the United States
- Ability to multi-task and prioritize duties.
- Able to communicate effectively in English.
- Possess excellent verbal and written communication skills.
- Strong computer skills.
- Able to work well under pressure.
- Able to accurately follow instructions, both verbally and written.
- Must be able to work in a fast-paced environment.
- Must have excellent listening skills.
- Must always ensure a teamwork environment.
- Ability to work a flexible schedule that may include evenings, weekends and holidays.
- Ability to resolve problems/conflicts in a diplomatic and tactful manner.
- Passion for creating an exceptional experience for all guests.
- Job Description Job Description Job Title: Admin Assistant II Location: Painted Post, NY, Mon-Fri 8am - 5pm Duration: 6+ Months Contract Interview Process: Phone screen, then onsite interview Local candidates only This position will be covering while...SuggestedPermanent employmentContract workWork at officeLocal area
- Job Title Duration: 10 months contract with possible extension Job Description: Calendar Management: Manage dynamic, global calendars for the director and staff; assist with other department calendars as needed. Travel Coordination: Arrange international and...SuggestedContract work
$97.3k - $125.54k
Special Agent – FBI Join to apply for the Special Agent role at Federal Bureau of Investigation (FBI). Federal Bureau of Investigation (FBI) Provided Pay Range This range is provided by FBI. Your actual pay will be based on skills and experience — talk with recruiter to...SuggestedFull timeWork at officeLocal area$15.75 - $18.2 per hour
...move throughout the store and outdoor areas quickly and safely.+ This position is non-sedentary.**Disclaimer**_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of...SuggestedFull timePart timeFlexible hoursShift workNight shift$16.4 - $17.75 per hour
...valid driver's license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without...SuggestedHourly payFull timePart timeLocal areaShift workWeekend workAfternoon shift- Job Title: Medical Assistant/Technician (Hospital Corpsman) Category / Component: Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ...ApprenticeshipShift work
$20 - $25 per hour
Administrative Assistant (Full-Time or Part-Time) We are seeking a dependable and flexible Administrative Assistant to join our small office team for local Manufacturing Company. This position is available on either a full-time or part-time basis and will primarily provide...Hourly payFull timePart timeWork at officeLocal areaMonday to FridayFlexible hours$16 - $26 per hour
Job Description PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families...Hourly payWeekly payMinimum wageFull timePart timeLocal areaImmediate startWeekend workAfternoon shift$16 per hour
Stocking Associate If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational ...Hourly payPart timeFlexible hoursNight shift$14 - $18 per hour
Tractor Supply Stockers and Receivers unload freight, organize warehouse inventory, stock shelves, build merchandise displays, assist with inventory counts, help customers load heavy merchandise such as feed or equipment, and maintain a clean and organized store and stockroom...Hourly payNight shift$18.4 - $20.69 per hour
Job Description Job Description Description: Position: Administrative Assistant-Finance Dotted Line responsibilities Reports to : Finance Director Employment Status : Full-time; non-exempt Location: Corning ( 107 Arthur Street, Corning, NY 14830...Full timeWork experience placementMonday to FridayShift workNight shift- ...performance-based commission structure that increases based on career sales performance — not length of service or annual resets. Representatives are paid a base (31.00 base-appt) or commission, whichever is higher that week. Even during slower weeks, reps are still paid...Weekly payFull timePart timeWork experience placementInternshipWork at officeImmediate startWork from homeFlexible hours
$70k - $75k
Job Details Job Location: Radisson Corning - Corning, NY 14830 | Position Type: Full Time | Education Level: 4 Year Degree | Salary Range: $70,000.00 - $75,000.00 | Salary/year | Travel Percentage: Up to 25% | Job Shift: Any | Job Category: Sales POSITION SUMMARY The Assistant...Full timeWork at officeLocal areaShift workNight shift$58.24k - $80.08k
Requisition Number: 75970 The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries...Full timeWork at officeImmediate start- ...and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You're a people person! You use the AEO Selling...Full timePart timeCasual workSeasonal workLocal areaFlexible hoursWeekend workAfternoon shift
- ...Job Description Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management...Contract workFor contractorsRemote workWeekend workAfternoon shift
- ...Job Description Job Description Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact. The Customer Service Representative position is considered an In-store...
$16.5 - $19.25 per hour
...stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor. ~ Support store management in meeting and...Full timeCasual workLocal areaWorldwideFlexible hoursShift workNight shift3 days per week- Related Titles: Foreman; Golf Course Maintenance Supervisor; Equipment Operator Foreman; Equipment ManagerReports to: Golf Course SuperintendentSupervises: Grounds PersonsClassification:Education and/or ExperienceThree years of experience in the maintenance, operation ...
$95.48k - $131.29k
Requisition Number: 76037 The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries...Full time$17.75 per hour
...like the right opportunity in agriculture for you, apply today! ABOUT NASDA NASDA is a nonpartisan, nonprofit association that represents the elected and appointed commissioners, secretaries, and directors of the departments of agriculture in all fifty states and...Part timeSeasonal workWork from homeFlexible hoursAfternoon shift$23 - $25 per hour
Job Description Job Description Salary: $23.00-$25.00 per hour About the Role We are seeking an organized, detail-oriented professional who enjoys supporting a variety of projects and collaborating with multiple teams. This position plays an important role in...Hourly payFlexible hoursShift work$111.54k - $153.36k
Requisition Number: 71218 The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the ...Full timeWork at office- Job Description Job Description Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention and expertise...Part time
- Job Description Job Description Benefits: ~401(k) matching ~ Bonus based on performance ~ Competitive salary ~ Employee discounts ~ Opportunity for advancement ~ Paid time off ~ Training & development Professional Sales | Customer Service | Business...Base plus commissionLocal areaFlexible hoursWeekend workAfternoon shift
- ...and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing... ..., providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly...Full timeLocal areaShift work
- ...Job Description Job Description Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact. The Customer Service Representative position is considered an In-store...
- ...#ConnectedCulture Be unstoppable with us! Do you have what it takes? Are you a game changer? Job Overview Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. Theyre brand ambassadors who build...Base plus commissionFull timePart timeFlexible hoursShift work
$18 - $20 per hour
...Job Description Job Description Job Description Job Title: Customer Service Representative (Warehouse Inside Sales Associate) Department: Home Outlet Reports To: Store Manager or Assistant Manager Location: Horseheads, NY Pay: Hourly Rate $18-20/hr....Hourly payPart time- Job Description Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek...Daily paid
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Representative. Be the first to apply!


