P/T Customer Service Agent - $16.00

Job Description

Job Description

We’re seeking customer-focused team members who enjoy being helpful, staying organized, and contributing to a smooth operation. This role involves supporting customers, managing details accurately, and working as part of a team to keep operations running efficiently. If you enjoy a fast-moving environment and take pride in delivering friendly, reliable service, this could be a great fit.

You will:

Support the Ready Line:

• Keep the ready line clean, organized, and presentable.
• Inspect vehicles for quality standards and immediately report any that need servicing.
• Ensure each vehicle includes a correct and complete checkout slip.
• Help customers locate their reserved vehicle and assist with luggage when required.

Process Vehicle Returns:

• Welcome customers back with a friendly, professional attitude.
• Inspect returned vehicles, document mileage/fuel levels, and identify any damage.
• Secure keys, remove personal items, and complete paperwork to report issues.
• Review final rental charges with customers and answer questions clearly.

What makes you a Great Fit:

• Current Driver's License - required
• Providing consistent, friendly service at every touchpoint.
• Performing additional duties as assigned to support overall operations.
• A positive, approachable demeanor with strong customer-service instincts
• Attention to detail and comfort with paperwork and accuracy
• Ability to stay organized in a high-traffic environment
• Strong communication skills and a team-oriented mindset

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.

As part of Europcar Mobility Group, Fox Rent A Car combines global mobility strength with an entrepreneurial edge. A benchmark for value-driven leisure car rental, Fox operates 23 airport locations and employs more than 1,000 team members nationwide, serving some of the world’s largest travel markets, including Orlando, Las Vegas, Miami, and Los Angeles.

Company Description

As part of Europcar Mobility Group, Fox Rent A Car combines global mobility strength with an entrepreneurial edge. A benchmark for value-driven leisure car rental, Fox operates 23 airport locations and employs more than 1,000 team members nationwide, serving some of the world’s largest travel markets, including Orlando, Las Vegas, Miami, and Los Angeles.