Senior Product Designer (New York City Metropolitan Area)

About Our Client

Our client is changing the way people discover and enjoy specialty coffee at home. They've built a leading marketplace of exceptional, independent roasters, pairing deep coffee expertise with smart personalization to help hundreds of thousands of customers find coffees they genuinely love.

By making discovery easy and fun, they're opening up the world of specialty coffee to more people while helping small, independent roasters scale and thrive. As they grow, they're building more than a marketplace: a category-defining destination for people who care deeply about what they drink every day.

About the Role

Our client is looking for a Product Designer who blends functional UX excellence with refined visual design sensibilities. You'll design pages and features for the consumer-facing experience, partnering across product, engineering, growth, brand, and creative to bring a unified brand experience to life.

You'll report directly to the VP of Design and work closely with the graphic designer, copywriter, product, and engineering partners. This is the company's first dedicated product design hire, which means you'll own real surfaces end to end and see your work in front of hundreds of thousands of customers quickly.

What You'll Do

• Own end-to-end product design for core e-commerce and subscription experiences, from user research and insights through high-fidelity design and engineering handoff.
• Design for the subscription commitment, making the trial and the ongoing relationship legible to customers before they're asked to commit.
• Drive mobile-first UX for a responsive web experience, balancing conversion, clarity, and craft.
• Apply a brand-first approach, translating a refreshed identity into product surfaces and partnering with Brand and Creative where it needs to stretch or breaks down.
• Partner closely with engineering to ship high-quality experiences, with handoffs precise enough to build from without guesswork.
• Help define and build a design system that is cohesive and scalable, working within the direction and standards set with the VP of Design.
• Work from under defined problems in a startup environment and bring back something defensible without waiting for a spec.
• Measure what you ship, forming clear hypotheses with Product, Growth, and Data, running your designs as tests, and reading the results honestly, including when a design loses.

What Success Looks Like in 6 Months

• You've shipped meaningful changes to at least one core funnel surface, and the team can point to what moved.
• Engineering builds from your files without a stream of clarifying questions.
• You have a clear point of view on where the subscription experience loses people, backed by evidence.

What You Bring

• 3+ years of product design experience crafting consumer-facing digital products.
• Deep e-commerce or subscription experience, ideally within a brand-led or lifestyle-driven environment.
• Experience in smaller or startup teams where you've owned design across multiple surfaces.
• A strong mobile-first mindset with deep knowledge of responsive UX patterns.
• Comfort using AI tools to prototype, test ideas, and execute faster.
• High EQ, strong communication skills, and a collaborative mindset.
• NYC-based and available to work in-office Tue/Wed/Thu.

What You'll Get

• The chance to help grow a profitable, mission- and values-driven company alongside an experienced leadership team
• The opportunity to deepen your skills and make a lasting impact as the organization scales
• Ongoing mentorship and support from leadership and management
• A competitive salary and unlimited vacation
• An annual coffee stipend
• Best-in-class health benefits and a 401(k)
• Twice-monthly catered lunches
• A pet-friendly office
• Two paid days of company-sponsored community service each year

Comprehensive benefits include company-paid health, dental, and vision insurance, 401(k), flexible spending account, and paid leave (including vacation and parental leave) in accordance with applicable plans and policies.