District Manager Northern California

Founded in 2010 POP MART is a leading global pop culture and entertainment company. With IP at its core POP MART works with artists and designers worldwide to develop and operate IPs creating products services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS TWINKLE TWINKLE CRYBABY DIMOO SKULLPANDA Hirono and MOLLY. As of the first half of 2026 POP MART had more than 100 million registered members worldwide operated 676 physical stores and over 2800 ROBO SHOP vending machines and reached nearly 100 countries and regions through cross-border e-commerce platformsbringing joy to consumers around the world.

District Manager Retail Operations

Department: Retail

Location: Northern California / Bay Area

Salary: $120000 - $160000

What You Will Achieve

• Lead multiple retail stores to consistently achieve sales profitability payroll and operational objectives.
• Drive district performance through effective coaching accountability and performance management.
• Recruit hire onboard develop and retain top retail talent while building strong succession plans for future leadership.
• Coach and mentor store managers to strengthen leadership capability operational execution and employee engagement.
• Monitor and improve key business metrics including sales conversion average transaction value units per transaction labor productivity shrink inventory accuracy and customer experience.
• Ensure stores consistently execute POP MARTs visual merchandising operational and brand standards.
• Conduct regular business reviews and store visits to identify opportunities recognize success and implement action plans.
• Partner with Human Resources on employee relations performance management workforce planning and talent development initiatives.
• Manage district payroll labor budgets operating expenses and overall financial performance.
• Collaborate with cross-functional partners to successfully execute new store openings marketing campaigns product launches inventory initiatives and operational improvements.
• Serve as the primary communication link between retail stores and corporate teams in the United States and China.
• Ensure compliance with company policies safety standards inventory controls and all applicable employment laws.
• Quickly identify operational challenges and implement effective solutions that improve business performance.
• Oversee ROBO Shop operations within the assigned territory including hiring and developing ROBO Operators maximizing uptime maintaining operational standards and driving sales performance.

What You Will Need

• 5-10 years of progressive retail leadership experience.
• Minimum 3-5 years of multi-unit retail management experience leading multiple store locations.
• Proven success in developing high-performing store managers and retail leadership teams.
• Strong financial acumen with experience managing sales payroll labor operating expenses and profitability.
• Demonstrated ability to analyze business performance and use data to drive results.
• Excellent leadership coaching communication and interpersonal skills.
• Strong organizational planning and problem-solving abilities.
• Ability to influence and build partnerships across multiple levels of the organization.
• Comfortable working in a fast-paced rapidly growing retail environment.
• Willingness to travel frequently throughout the DMV market.

What We Offer

• Market-competitive packages: 401k health insurance PTO paid sick leave and family leave.
• Growth opportunities: on-the-job training leadership development and stretch assignments to advance your career.
• Career development: opportunities to take on larger responsibilities as POP MARTs North America business scales rapidly.

*The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive. There may be additional duties responsibilities and qualifications for this job.

Physical Requirements

• Must be able to remain in a stationary position (e.g. seated or at a desk) for extended periods while operating a computer or other office equipment.
• Must be able to occasionally lift or move items weighing up to 25 pounds.
• Must be able to travel regularly between assigned retail locations and remain mobile during store visits for extended periods.

Pay Range Details

The base salary range for this position varies by region and geographic location and will be provided in the applicable regional job posting. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge skills experience and qualifications. This position may also be eligible to participate in the Companys incentive compensation program.

Background Checks

For applicants located in Los Angeles or San Francisco: In accordance with applicable local Fair Chance laws POP MART conducts criminal background checks only after a conditional offer of employment has been made. Qualified applicants with criminal histories will be considered in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance (Los Angeles Municipal Code 189.04) and the San Francisco Fair Chance Ordinance as applicable.

Equal Employment Opportunity

POP MART is committed to fostering a safe inclusive and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race color religion creed sex gender gender identity or expression sexual orientation national origin ancestry age marital status disability medical condition genetic information veteran or military status or any other characteristic protected by applicable federal state or local law.

Employment decisions at POP MART are based on business needs job requirements and individual qualifications.

Reasonable Accommodation

Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing .

To perform this job successfully an individual must be able to perform each essential job function satisfactorily. The qualifications skills abilities and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer POP MART does not discriminate against applicants or employees

because of race color creed religion sex national origin veteran status disability age citizenship

imarital or domestic/civil partnership status sexual orientation gender identity or expression or because of

any other status or condition protected by applicable federal state or local law.

Required Experience:

Manager