Nutrition Services Manager

Job Description

Job Description

The Nutrition Services Manager leads the food bank's direct nutrition education initiatives and mobile community outreach, and partners with the Development team to support donor engagement experiences. This role teaches engaging nutrition and cooking classes; manages mobile outreach through the food bank's food truck; and recruits, trains, and empowers community volunteers to facilitate educational programs. Additionally, this position collaborates closely with the Development team to leverage nutrition classes, cooking demonstrations, and mobile food truck sites as dynamic platforms for donor stewardship, cultivation, and community awareness.

Key Duties and Responsibilities:

Nutrition Education & Direct Instruction

·         Plan, schedule, and teach hands-on nutrition education, practical and budget-friendly cooking demonstrations, and recipe sampling at community sites (e.g., pantries, schools, senior centers).

·         Adapt culturally responsive educational materials, recipes, and meal-prep strategies to align with the food inventory and needs of local clients.

·         Evaluate educational programming using participant feedback, attendance data, and program outcomes.

Food Truck & Mobile Outreach Coordination:

·         Manage scheduling, logistics, and site coordination for the food bank's food truck/mobile market events.

·         Ensure the food truck is stocked with fresh produce, educational materials, cooking equipment, and distribution supplies prior to deployment.

·         Oversee vehicle safety protocols, routine maintenance, inventory loading/unloading, and sanitation standards for the mobile unit.

·         Coordinate with community partners to establish reliable, routine host sites and outreach schedules.

Volunteer Leadership & Community Teaching:

·         Recruit, train, and mentor a dedicated team of nutrition volunteers, intern dietitians, and community educators.

·         Prepare volunteer educators to independently lead or co-facilitate cooking demonstrations, recipe tastings, and nutrition workshops.

·         Develop volunteer schedules, training guides, and resource kits to ensure consistent, high-quality instruction.

Donor Engagement & Development Collaboration:

·         Partner with the Development/Fundraising team to design and host interactive donor engagement opportunities, such as donor ride-alongs on the food truck, hands-on cooking demonstrations, and immersive volunteer shifts.

·         Showcase nutrition programming and mobile market impact during site visits, donor appreciation events, and community sponsor activations.

·         Serve as a passionate ambassador for the food bank's mission, sharing real-time stories, impact metrics, and client outcomes with donors, board members, and community stakeholders.

·         Assist in preparing compelling impact data, photos, and narrative content for grant reporting, donor appeals, and sponsor recognition.

Administrative & Program Compliance:

·         Collaborate with local healthcare providers, schools, non-profits, and faith-based organizations to expand outreach footprint.

·         Track program data, attendance metrics, grant deliverables, and budget expenditures.

·         Maintain food safety compliance (ServSafe) across all educational kitchens, food truck setups, and tasting events.

Qualifications:

●      Bachelor’s degree in nutrition, Public Health, Dietetics, Health Education, or a related field (or equivalent operational experience).

●      2 - 4 years of experience delivering community health/nutrition programs, ideally within a nonprofit or food security setting.

●      Experience hosting tours, speaking with donors/sponsors, or partnering with fundraising teams is a strong plus.

●      ServSafe Manager Certification (or ability to obtain within 30 days).

●      Valid Driver's License with a clean driving record (experience driving large vehicles, vans, or food trucks preferred).

●      Enthusiastic public speaker and storyteller capable of connecting authentically with both client populations and financial supporters/donors.

●      Strong leadership skills to recruit, train, and manage volunteer teams effectively.

●      Excellent organizational skills to balance vehicle logistics, classroom scheduling, donor events, and administrative tracking.

●      Ability to drive and operate a mobile food truck in diverse weather conditions.

●      Ability to lift, push, and move boxes of food, cooking gear, and distribution tables weighing up to 25-30 lbs.

●      Willingness to work flexible hours, including occasional evenings or weekends for community distributions and donor appreciation events.

●      Being bilingual in English and Spanish is strongly preferred.

Core Competencies:

●      Ethical and Trustworthy

●      Active Listener and Clear Communicator

●      Service-Oriented and Collaborative

●      Strategic and Results-Focused

●      Self-Directed and Adaptable

●      Strong Judgment and Follow-Through

Working Conditions:

This position operates in a variety of office and community settings, both on and off-site. Regular use of computers, tablets, and phones is required. Occasional lifting and work outside normal business hours, including evenings and weekends, may be necessary.

Success in this role requires effective collaboration with the Board of Directors, staff, community partners, volunteers, and the public to advance the Wichita Falls Area Food Bank's mission. This includes maintaining regular communication, adapting to organizational needs, and performing duties beyond those specifically listed in this job description. Performance evaluations may be based, in part, on the responsibilities outlined herein. The Wichita Falls Area Food Bank reserves the right to revise this job description at any time. This document does not constitute an employment contract.

The Wichita Falls Area Food Bank is an Equal Opportunity Employer and prohibits discrimination and harassment based on any protected characteristic under applicable federal, state, or local law. This policy applies to all aspects of employment, including recruitment, hiring, compensation, promotion, training, and termination. Violations of this policy may result in disciplinary action, up to and including termination.