Floor Sommelier

MUST APPLY VIA QHIRE.NET/GIBSONSTAVERN TO BE CONSIDERED

Gibsons Tavern is Fulton Market’s newest neighborhood establishment offering elevated tavern fare designed with purpose, complemented by a beverage program crafted with timeless flavors. Rooted deeply in Chicago's rich tavern tradition, step into history with cathedral-vaulted ceilings, vintage charm, and a turn-of-the-century aesthetic built for authentic connection. Savor prohibition-inspired drinks with a modern twist paired perfectly with refined tavern dishes, like only Gibsons can do. Indulge in classic American cuisine crafted with the finest ingredients and served with impeccable service. Our menu features tavern favorites, classic comfort food, Gibsons signature steaks, fresh fish and unforgettable desserts. Opening in late Fall 2026 by Chicago's iconic Gibsons Restaurant Group, Gibsons Tavern is the perfect vibrant neighborhood go-to spot for any occasion. Become a regular and experience the incredible hospitality that has defined Gibsons for decades.

BENEFITS OFFERED:

• Medical, Dental & Vision Insurance
• Competitive Pay + Quarterly Bonuses
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• $1,000 Employee Referral Bonus
• Company-Paid Cell Phone and Parking
• Family Meals & Dining Discounts at all of our locations
• Employee Assistance Program (EAP)
• Access to Sporting Events, Concerts & Theme Parks Tickets

Position Summary:

The Floor Sommelier is responsible for ensuring the highest beverage and wine customer experience based on Gibsons Restaurant Group’s philosophy, and four distinct core beliefs: Hospitality, Quality, Value and Family . They actively use their training, knowledge, communication and service skills in all aspects of beverage and food pairing to enhance the customer experience.

Essential Duties and Responsibilities:

• Maintains floor presence throughout service as scheduled, assist team and customers with wine sales and wine service.
• Assist in staff education and training. Assist in leading beverage discussions and tastings in daily pre-shifts.
• Assist General Manager or Lead Sommelier with ordering and beverage list maintenance
• Monitor wine inventory and evaluate reports to ensure consistency in wine menus.
• Maintains and organizes information in Compeat and Aloha as needed
• Builds relationships with existing customers and creates new locals at location. Actively work to gain an in-depth knowledge of customers' wine preferences and suggest wines based on that information.
• Assists management team in overall service standards of all beverage and food service
• Maintain wine cellar according to company standards. Coordinate with inventory control manager on wine organization and ordering.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Minimum two years’ experience as a Wine Steward or similar relevant hospitality role. Level one Introductory Pass (Court of Master Sommeliers) or WSET Level 2 or higher preferred
• Supervisory knowledge in running a shift in a high volume restaurant and/or servicing a large bar
• Above industry average knowledge of liquor, beer, and wine
• Current ServSafe and Basset certifications
• Open availability, average weekly schedule not to exceed 40 hours

Skills:

• Demonstrated passion for wine and food pairing
• Excellent verbal and written communication skills
• Exemplary professional customer service and interpersonal skills
• Demonstrates the ability to be thorough, organized, and detail-oriented
• Computer literacy and knowledge of Microsoft, InDesign, and Google Suite is preferred
• Experience with Aloha point of sales equipment is preferred
• Develop positive and engaging professional relationship with staff and customers