Administrative Support Associate I (11NC.26)

Administrative Support AssociateThrough its wholly owned subsidiaries, American States Utility Services, Inc. contracts with the federal government to provide water and wastewater services that include operating, maintaining, renewing, replacing, and constructing new systems on military installations throughout the United States. The installations where we presently operate are home to nearly 350,000 military and civilian personnel and families.We proudly deliver these vital services to military installations in Maryland, North Carolina, South Carolina, Texas (including southeastern New Mexico), Virginia, Florida, Kansas, and Massachusetts.Serving those who serve.United States Veterans, Reservists, National Guard Members, and Military Spouses encouraged to apply.The incumbent in this position provides and oversees the effective and efficient execution of administrative support functions by performing a variety of general assignments within a framework of established procedures.As a skilled employee and responsible professional, the incumbent must work independently, exercise initiative and judgment in the performance of a broad range of support responsibilities in an environment of routinely sensitive and confidential issues. Therefore, the employee must have strong organizational and interpersonal skills to deal effectively with all levels of the company's staff, visitors, customers and vendors.Since the Administrative Support Associate is the first point-of-contact with various internal and external personnel, it is important for this individual to maintain the highest level of ethical business practices and work standards. These qualities include providing excellent customer service, being punctual and maintaining a professional demeanor. The Administrative Support Associate routinely handles sensitive information requests; as such, this individual must meet all requirements on the Company's Code of Ethics/Conduct, including consistently promoting a professional image of the Company at all times. Ensure compliance with company policies and procedures.Incumbent will be performing the following tasks with limited supervision:The initial contact for visitors, screens and routes incoming telephone calls, addresses walk-in inquiries, schedules appointments, and provides general information to staff and publicHandles both incoming and outgoing mailAssists with daily tasks to include awareness of all field activities, alerting all affected parties of service interruptions, inputting of data into work order database, and compiling of deliverable reportsProvides check sheets for routine maintenance and/or reviews daily field reports as requiredAssists with issuing/coordination, tracking and payments related to work performed for othersProcures employee uniforms, provides cleaning services and tracks retired articles of clothingWorks closely with the Operations Support team to maintain fleet vehicles to include the renewal of registrations and inspections, insurance ID cards, monitoring and scheduling of appropriate services, and assisting with the ordering and retirement of vehiclesCoordinates appropriate training to include LMS, OSHA, CDL licensing, asbestos abatement, respirator fit testing and ASUS initiative training, and training for secure location access on military installationOrders supplies for office and buildingCoordinates the administrative functions of facility management, security, network, telephones, computer management, system access forms and office administrationFiles documents, maintains computerized and manual records for retention per ASUS policy, and compiles data for general information purposes and individual requests for special reportsIncumbent will be responsible for performing the following tasks with close supervision:Processes and reviews all time entry, run applicable reports, maintains leave balances, time off awards and leave donations, input corrections, and prepares certified payroll as neededMaintains physical inventory control processes, assists in physical inventory reconciliation, issues inventory parts to associated work orders and ensure all unused parts are returned to inventoryDevelops and produces Monthly Operational Reports and other deliverable reports to meet regulatory compliancesCodes invoices and submits check requests for processing through AccountingReconciles all expense coding, assists Operations Support with PCard program to include new, renewal and deactivation of accountsAssists in development of budgets to include forecasting expenditures from functional areas within the subsidiary and maintaining status of open procurement and spend itemsCoordinates yearly open enrollment, facilitates employee benefit requests throughout the year and assist with employee self-service portalReviews and routes applications from applicant tracking system, creates personnel requisitions and personnel action forms, coordinates interviews, prepares interview documentation, and arranges new hire physicals and drug screens, provides first day paperwork, tour of office, and introduction to staffAssists EHS with the coordination of Workers Compensation claims and reports vehicle and property damageCreation of contract action notice forms, development of requisitions, and purchase order receivingSupports capital team by maintaining proposal estimating support library on SharePoint, uploading budget estimates, and prepare miscellaneous reports and documentsActs as a liaison with the Contracting Officer Representative (COR) as well as the Public Works representative to include proper coordination of Contractor Access Cards, overseeing subcontractor approval lists, and coordinating presentations and special projects requested by the Government CORConducts outreach to community leaders, partners and organizations to bring knowledge and expertise to client community, and coordinate community outreach eventsIncumbent will be responsible for helping to provide support as needed on the following task:Assists with the general organization and cleanliness of the officeSchedules and configures conference room(s) for meetings, coordinates refreshments and presentation items.Minimum Position Qualifications:High school diploma or equivalentThree to five years of related business experience preferredAbility to use correct English, grammar, spelling, vocabulary, and punctuationValid Class C driver's license for state where employedSkills:Proficiency in Microsoft Office SuiteAbility to effectively organize multiple projects, establishes priorities to achieve the goals of the team and customers and meet short deadlinesIdentifies and helps develop process improvements to increase efficiency and effectiveness of ongoing activitiesHandles sensitive and confidential information in a private, safe and expeditious mannerSome travel may be required to assist subsidiaries and transition activitiesQualities of a Successful Administrative Support Associate:Trustworthy; strong personal integrityDemonstrates strong levels of accountability and ownershipStrong written and verbal communication skillsSolid presentation skillsCollaborative/Team orientedExhibits professionalism with internal and external contactsOrganized with strong attention to detail and time management skillsHigh degree of initiative; self-starterMay include but not limited to standing, climbing, walking, lifting up to 20 lbs., bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time.The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job.BenefitsOur Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans.Compensation InformationThe compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.U.S. Citizenship is required pursuant to our contract with the federal government.The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check.Note: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.