Head of Customer Success & Renewal Strategy
Equinix
Equinix, Inc. is seeking a CSMgr Manager in Miami, FL, to lead a team of Customer Success Managers. You will be responsible for driving value-led renewals and expansion across a defined portfolio. The ideal candidate will possess a Bachelor’s degree and experience leading teams in a customer-centric environment. This role is pivotal in partnering with Sales and Service Management to ensure consistent customer outcomes, with a focus on commercial leadership and operational excellence. #J-18808-Ljbffr
$225k
...the function the way they know how. The Role We're hiring a Head of Customer Success to own the outcome, not just the relationship. This is not... ...happens after the deal closes (adoption, value realization, renewals, and expansion) and for the systems and team that make...SuggestedWork at officeRemote workFlexible hours$48k - $64k
...Looking For: Begin your career as a Customer Success Manager IIat Meltwater, where each day... ...adoption, implementing risk mitigation strategies, and conducting user training.... ...with internal stakeholders, including Renewal Managers and Account Managers, to align...SuggestedWork at officeFlexible hours3 days per week- ...The ideal candidate will lead media accounts, focusing on content strategy, social media management, and data-driven analysis. Strong communication skills and a vibrant personality are essential for success in this role. This opportunity offers competitive benefits in a...Suggested
- ...Client Manager in Boca Raton, Florida. This role focuses on managing client accounts, ensuring exceptional service, and leading the renewal process. You will need a Bachelor's degree and 5+ years in client service or claims management. The position requires strong...Suggested
$145k - $165k
...Senior Partner Success Manager, Eastern US Via is using technology... ...building genuine and durable customer relationships while... ...Do Develop a vision and strategy for partners by assessing their... ...Negotiate and sign contract renewals and service expansions to increase...SuggestedContract workWork experience placementWork at officeRemote work- ...Flowhub, LLC. is looking for a Head of Customer Success in Miami. The role focuses on retention, building Customer Success playbooks, and coaching a junior team. This position allows real autonomy, demanding a proven track record in Customer Success within a SaaS environment...
- ...and care deeply about solving customer problems with precision. If... ...an Enterprise Senior Customer Success Manager (Sr. CSM), you will be... ...Account Executives (who own renewals and upsells) and Solution Consultants... ...inform renewal and expansion strategies. Customer Engagement...
$95.5k - $195.4k
...and consulting. This role includes preparing and reviewing tax returns, managing client relationships, and providing tax planning strategies for high-net-worth individuals and entities. Candidates should possess a B.S. in Accounting, CPA or EA certification, and have at...- Planet Green Search is hiring a Director of Technical Account Management & Customer Success to lead cybersecurity initiatives and ensure customer satisfaction. This remote, full-time position requires expertise in DLP AI cybersecurity and customer engagement. You will...Remote jobFull time
- A restaurant technology platform in Miami is seeking a Head of Customer Success & Onboarding to enhance customer journeys and improve team performance. The ideal candidate will have over 3 years of onboarding experience in B2B SaaS and strong leadership skills. You'll...Flexible hours
- ...A recruitment firm in Miami is seeking a Public Relations - Account Supervisor to lead communication strategies and manage influencer relations for various clients. The ideal candidate will have a minimum of 3 years of PR experience, strong problem-solving skills, and...Full time
- ...conception to delivery, ensuring alignment with client goals and brand strategies. Candidates should have over 6 years of experience in... ...mindset. You'll oversee budgets, timelines, and lead a small support team for successful campaign execution. #J-18808-Ljbffr icreatives
- ...seeking an experienced Account Director to lead commercial growth for clients in Latin America. Responsibilities include managing renewals, developing account plans, and nurturing relationships across various client stakeholders. The ideal candidate has Spanish fluency...
- ...in areas such as operational efficiency, customer experience, energy optimization, and... ...with domain expertise, is essential for success in this role. Key Responsibilities... ...strategic partner by aligning client business strategies with AI/Data/Analytics-driven solutions....
$164k - $225k
...that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their... ...Develop and execute multi-threaded account strategies, identifying key stakeholders and... ...to continuing education and the overall success of the Commercial AM team Collaborate cross...Full timeWork at officeHome officeRelocation packageFlexible hours- ...representing a product with real scale, real customers, and real expectations. The Role We are hiring a Customer Success Manager to own the customer experience from the... ...clear next steps Support expansion, upsells, and renewals Partner with leadership to help close deals AI...Remote work
$60k
# Customer Success ManagerQuickNode# QuickNode: Powering the Blockchain Ecosystem QuickNode is a cloud-based infrastructure company that powers... ...revenue organization to align on and execute **prospecting strategy**. - Assist in **creating tailored messaging** for outbound...Remote work- ...to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize the full value... ...services they have purchased from Proofpoint, ultimately maximizing renewals and add‑on transactions. This is a post‑sales, customer‑...Flexible hours
$142.1k - $189.4k
...sales cycle for large/complex deals and owning overall account strategy to ensure retention and profitable growth of key enterprise accounts... ...a relevant and differentiated solution play that matches customer demands with IRM’s proposition. Drive process‑forward innovations...Contract workFlexible hours- ...A growing tech firm is seeking a leader for their Large Enterprise team in Miami. This role includes owning the enterprise sales strategy, developing new client accounts, and managing a core team. The ideal candidate has several years of enterprise sales experience, a...
- ...don't justbecome part of our success story; you help shape the future... ...cultivate relationships with customer to drive sales for elevator... ...territory to secure and renew service agreements. Handle customer... ...customers. * Negotiation & Strategy: Negotiate contract terms...Contract workWork at office
$21 - $26.25 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor I - You are accountable... ...delivering company checkout experience strategies Primary Responsibilities: Customer... .... Core Competencies: To achieve success at JCPenney, a Customer Experience...Hourly payWorldwideShift work- ...beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these... ...ability to learn from successes and failures to help find better strategies and solutions, and ability to effectively escalate issues to...Temporary workFor contractors
- La Comunidad Corporation is seeking a Client Finance Director to manage client revenue commitments and profitability. The role involves overseeing fee pricing, leading planning processes, and driving client interactions. Candidates should have 10+ years in financial management...
- ...energy, self-starter, who lives and breathes customer service. This candidate will be ready to... ...event organizations and monitor events’ success Build strategic partnerships with key... ...and building effective risk mitigation strategies Travel of 5-10% is required as part of...Work at officeFlexible hours
$85k - $110k
...Partner Success Manager Via is using technology to transform transportation around the... ...for building genuine and durable customer relationships while converting those relationships... ...multi-year and highly complex contract renewals and service expansions to increase year-...Contract workWork experience placementWork at officeRemote work$97.38k - $150k
Thecommunityagency is seeking a Client Finance Director in Miami to manage client revenue commitments and profitability. This role involves overseeing financial management and providing guidance to Client Lead Teams, ensuring alignment on deliverables. Key responsibilities...$80k - $95k
...from dependence on fossil fuels towards a renewable energy supply. Our vision is to move the... ...meetings and providing a high level of customer service Prepare and conduct... ...analysis of clients' business goals and strategies to better understand customer needs Development...Contract workLocal area- ...expanding our channel partner network. You will be responsible for developing and executing strategies to maximize sales opportunities through our channel partners and ensure their success in selling our products or services. Essential Duties & Responsibilities Channel...Temporary work
- ...Role: As a Senior Client Success Manager, you’ll own the... ...closely with the Head of Client Experience on... ...conversations and leading the strategy where appropriate.... ...team. Champion the Customer Voice: Serve as a senior... ...framework, expansion playbook, renewal motion, escalation...
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