Financial Center Manager Associate- Upstate

Overview The Financial Center Manager (FCM) will participate in a comprehensive, customized onboarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role provides a robust learning approach for candidates to prepare for a Financial Center Manager role, and upon successful completion of the program the FCMA will be placed in a Financial Center. Responsibilities Complete the FCMA roadmap and all onboarding activities from day one through program completion, including the Consultative Selling Skills Certification. Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable experience. Gain, demonstrate and maintain a working knowledge of Fifth Third’s products, services, processes, and internal resources to guide and lead the team. Become skilled at the consultative sales process to proactively identify financial needs of current or prospective customers and recommend appropriate solutions. Understand and develop an integrated book‑of‑business strategy where all customers receive a Financial Needs Assessment (FNA) and are assigned to the best banker for ongoing support. Source, develop, coach and lead a team that reinforces core values and business strategies. Cultivate a One Bank culture that collaborates with business partners. Participate in activities that benefit the communities we serve. Follow the Bancorp Code of Business Conduct and Ethics and related policies. Additional duties as assigned. Supervisory Responsibilities Provide employees with timely, candid and constructive feedback. Assist in the development of employees toward their full potential by offering challenging opportunities that enhance career growth. Recognize and reward employees for accomplishments. Qualifications College degree or at least two (2) years of leadership experience in a sales environment. Ability to professionally represent Fifth Third Bank in verbal and written communication. Capable of analyzing credit and financial information. Proficient in executing and coaching sales activities. Demonstrated business acumen. Evidence of sound decision‑making ability. Requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Working Conditions Normal office environment. Extended computer screen use. Periodic travel within the Bancorp footprint to attend meetings and/or training. Compensation and Benefits The base salary for this position reflects the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range vary based on role, skillset, experience, education and geographic location. Our extensive benefits programs support the physical, financial, emotional and social well‑being of employees and their families. Location Greenville, South Carolina 29601 Equal Employment Opportunity Statement Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Fifth Third