Office Assistant

$18 - $20 per hour

Fink's Jewelers

Forest, VA

Office Assistant - Fink's Jewelers (Forest, VA)

Position: Full-Time Office Assistant

Location: Thomas Jefferson Crossings, Forest, Virginia

Pay: $18-$20 per hour, plus participation in the office staff repair commission program

Key Responsibilities

Support sales activities using the POS system
- Process sales transactions
- Handle layaways and special orders
Maintain customer records, special order files, and layaway files
Processing incoming and outgoing inventory transfers
Prepare packages and documentation for shipping and mail
Manage jewelry repair intake and follow-up
- Communicate repair estimates
- Track completion and shipping dates
- Notify customers when repairs are complete
Assist customers in person and by phone
Research transactions using the company's ERP software
Perform other administrative duties as assigned

Qualifications

Highly organized and detail-oriented
Proficiency with Microsoft Office products
Strong customer service and communication skills
Comfortable learning and using POS and ERP systems
Ability to manage multiple administrative tasks accurately

Schedule

Favorable retail hours Monday-Saturday
Closed Sundays

Benefits

Health, Dental, and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) Retirement Plan
Paid Holidays and Paid Time Off
Short- and Long-Term Disability Insurance
Company-paid Life Insurance
Voluntary Life Insurance
Employee Discount
Professional Development Assistance
Referral Program

About Fink's Jewelers

Founded in 1930 in Roanoke, Virginia, Fink's Jewelers is a family-owned company now operating 12 locations across Virginia, North Carolina, and Tennessee. The company emphasizes exceptional customer service and has been recognized as one of America's Top 50 jewelers.

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Vacancy posted 3 days ago

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