Administrative Program Assistant II

Job Title

Administrative Support

Job Description

Provide administrative support in functional administrative program area(s) Perform fiscal duties such as accounts payable, Special Welfare accounts, reporting and reconciling financial data, and participate in audits. Performs compliance assurance, records management, scheduling, data collection and analysis. Compiles and interprets multiple types of statistical data; evaluates agency procedures, policies and programs and recommends actions. Organize materials for brochures, publicity, and other public relations activities, participates in special projects. Provides needed updated materials useful in program service development. Resolves problems and makes recommendations for improvement. Designs, coordinates and/or disseminates information relevant to training needs of staff. Communicate fiscal and security policies, regulations and practices to staff. Conducts research and prepares reports. Assist budget preparation and compilation; monitoring, and developing budget lines and/or accounts, including monitoring revenue and expenditures. Analyzes budget and management reports; to include forecasting and making recommendations. Research and assist with the development of Request for Proposals and Purchase Order contracts for professional services.

Qualifications – Knowledge, Skills, and Abilities (KSA's): Considerable knowledge of: general clerical and administrative practices and procedures; of modern office practices, procedures and equipment; bookkeeping and budget preparation; and word processing, spreadsheet and data base and graphic software packages. Some knowledge of: basic techniques in conducting planning, research, evaluative and statistical work; effective supervisory principles; and policies, practices and procedures of the assigned program areas. Skill in: operating a variety of automated office equipment to include calculator, fax/copier and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs. Demonstrated ability to: effectively use common business and agency software packages; research, interpret, understand, apply and communicate agency program and service information; provide operational and administrative support to professionals in assigned agency programs and services; assist with the measurement of program performance against goals and objectives; systematically compile data, interpret and report monitoring and evaluation findings; communicate effectively both orally and in writing; work effectively with other employees, professionals, and with the public; and exercise discretion and make sound decisions relative to assigned program area.

Qualifications – Education, Experience, Licensure, and Certification: High school diploma supplemented with post-secondary coursework in office or business administration, accounting, computer science or related field, and related administrative experience in social services or related field OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.