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Technical Support Team Lead - Customer Experience & Ops

Dobson Fiber

Dobson Fiber is seeking a Technical Support Supervisor to lead a team delivering exceptional customer service and technical assistance to residential and business internet customers. You will monitor service levels, coach staff, manage escalations, and drive continuous improvement while ensuring adherence to policies and delivering high-quality support across FTTH, GPON/XGS-PON networks, and Wi-Fi services. #J-18808-Ljbffr Dobson Fiber

Vacancy posted 2 days ago
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