Kitchen Team Lead

Job Description

Job Description

Benefits:

• 401(k)
• Employee discounts
• Health insurance

POSITION OVERVIEW

Graze Craze Richmond is a charcuterie catering business serving private and corporate events of all sizes throughout greater Richmond. We're looking for a Kitchen Team Lead to run the day-to-day kitchen and lead our team of Grazologists™ on shift. This is not a management role — you won't be handling hiring, scheduling decisions, or business operations — but you will be the go-to person in the kitchen: keeping production moving, holding the team to our brand standards, and stepping in wherever needed to keep orders on track. Part-time and full-time applicants welcome!

RESPONSIBILITIES

• Lead the kitchen during your shift, keeping production moving efficiently and on schedule
• Assemble and oversee the assembly of beautiful charcuterie boards, boxes, and grazing tables with precision and artistry, following our brand build guides
• Guide and coach other Grazologists™ in real time, ensuring consistent quality, presentation, and pace
• Serve as a point of reference for order accuracy, allergy/dietary accommodation requests, and build-guide questions during your shift
• Operate commercial kitchen tools, including a meat slicer, food processor, and convection oven
• Help manage order flow and prep timing, especially during high-volume and same-day/walk-in order periods
• Greet and serve customers in-store, by phone, and at hosted events with warmth and professionalism
• Take photos/videos and contribute to social media content
• Maintain cleanliness, organization of incoming orders, and workspace safety
• Wash dishes and kitchen tools, and handle general cleaning duties including sweeping, mopping, and cleaning the kitchen, bathroom, and store — this is an all-hands role, not divided by task or job title
• Flag issues, shortages, or concerns to the Manager/Owner promptly
• Support the team with flexibility, positivity, and a can-do attitude

REQUIREMENTS

• Recent restaurant or food service experience required — you should already be comfortable with food safety practices and kitchen standards on day one
• Prior experience guiding, training, or informally leading others in a kitchen or food service setting
• Must be 18+ (required to operate meat slicer)
• Must be 21+ with a valid Virginia driver's license and good driving record if assisting with deliveries and off-site catering
• Strong organizational skills and the ability to stay composed and keep others on track in a fast-paced, deadline-driven environment
• Reliable, punctual, and able to work under deadlines
• Team-oriented, self-motivated, and comfortable wearing many hats
• Comfortable communicating with clients and teammates in-person, by phone or email
• Able to lift up to 50 lbs. without assistance and stand for extended periods
• Able to follow and uphold food safety guidelines for yourself and the team
• Must be available to work Thursdays, Fridays, and weekends — our busiest and most unpredictable days, with frequent same-day and walk-in orders
• Additional availability required during peak seasons
• Hours are scheduled to volume — expect shifts to run shorter during slower periods and longer during busier periods, with shifts that may start earlier or run later than scheduled depending on order volume
• Please include your typical weekly availability, and whether you're seeking part-time or full-time hours, in your application

BONUS QUALIFICATIONS (NOT REQUIRED)

• Current ServSafe certification strongly preferred — if not certified, you'll complete it within a couple weeks of hire, and we'll cover the cost
• Experience training or mentoring team members
• Experience with Facebook, Instagram, basic content creation and editing
• Catering, events, or customer service experience beyond food service
• Bilingual (English/Spanish is a big plus!)

APPLY: Email your resume and cover letter to: View email address on ziprecruiter.com