Manager, Product Catalog

Job Overview The Manager, Product Catalog leads the stewardship, growth, and continuous improvement of the Product Catalog function, including the management of SpecSource. This medical equipment database powers 4Tower’s SpecAdvisor platform. The role oversees catalog operations, product data governance, vendor partnership programs, team leadership, quality assurance, process improvement, and technology adoption initiatives. The successful candidate ensures the integrity, usability, scalability, and long-term value of catalog content while driving operational improvements, strengthening vendor engagement, and supporting the continued evolution of the SpecSource ecosystem. Qualifications Experience leading teams, projects, programs, or operational functions. Experience managing product catalogs, product data, content repositories, databases, vendor programs, or similar operational functions. Experience developing and maintaining relationships with vendors, manufacturers, clients, or external business partners. Strong analytical, organizational, and problem‑solving skills. Demonstrated ability to identify operational inefficiencies and implement practical improvements. Active use of AI tools to improve productivity, automate tasks, solve business problems, or support decision‑making. Demonstrated ability to independently learn new technologies, software platforms, and business processes. Experience researching, organizing, and managing complex technical information. Excellent written and verbal communication skills. Ability to prioritize competing responsibilities and drive initiatives through completion. Preferred Qualifications Experience in the healthcare industry, including medical equipment, medical devices, healthcare technology, healthcare supply chain, or related fields. Equipment planning experience. Experience with vendor partnerships, account management, customer success, business development, or strategic partnership programs. Experience with SaaS platforms. Experience utilizing automation tools, low‑code/no‑code platforms, workflow optimization technologies, or business systems integrations. Software Knowledge Experience working with structured data, business systems, and database‑driven applications. Experience managing product catalogs, product information, content repositories, or complex data sets. Active use of AI tools for research, analysis, process improvement, automation, and operational efficiency. Experience with reporting, workflow management, automation, project management, and business productivity platforms. Ability to independently learn, administer, troubleshoot, and optimize software platforms. Knowledge of Jira or similar issue tracking and project management systems is strongly preferred. Intermediate to advanced spreadsheet and data analysis skills, including reporting, lookup functions, pivot tables, and data manipulation. Personal Attributes Naturally curious and enjoys learning new technologies, systems, and business processes. Strong analytical and critical‑thinking skills. Highly organized with strong attention to detail. Resourceful and capable of independently identifying and implementing practical solutions. Effective communicator who builds productive relationships with vendors, clients, and internal teams. Comfortable balancing strategic thinking with hands‑on execution. Adaptable and able to manage multiple priorities in a dynamic environment. Committed to continuous learning, continuous improvement, and operational excellence. Primary Responsibilities Manage the overall integrity, quality, accuracy, usability, and scalability of the SpecSource product catalog. Develop, refine, and enforce catalog standards, classifications, taxonomies, governance processes, and best practices. Lead ongoing initiatives to improve catalog consistency, standardization, nomenclature alignment, category structures, and data quality. Establish and maintain scalable approaches for category‑level defaults, product relationships, classifications, and content governance. Develop scalable approaches for catalog standardization and data governance that reduce reliance on manual processes. Oversee the management and continuous improvement of product specifications, related content, and supporting data. Ensure catalog content remains accurate, complete, consistent, and aligned with established standards. Verify new product requests and maintain catalog consistency by preventing duplicate or conflicting records. Lead and develop the Product Catalog team. Establish priorities, goals, and performance expectations for team members. Provide coaching, mentorship, and support that promote professional growth while fostering increasing levels of ownership, accountability, and independent decision‑making. Foster independent problem‑solving, collaboration, knowledge sharing, and continuous improvement within the team. Support the continued development of team capabilities, processes, and operational effectiveness. Develop and maintain strong relationships with manufacturers, vendors, and strategic partners. Oversee vendor onboarding, training, support, content acquisition, and ongoing engagement activities. Collaborate with manufacturers to improve content quality, completeness, and standardization. Support and expand vendor participation within SpecSource and related catalog initiatives. Collect and organize vendor feedback to identify opportunities for platform, process, and program improvements. Coordinate vendor presentations, educational initiatives, and engagement programs. Identify barriers to manufacturer participation and develop strategies that improve engagement and adoption. Evaluate and communicate the value proposition of vendor participation within the SpecSource ecosystem. Analyze vendor engagement trends, participation levels, and program effectiveness. Partner with leadership to identify opportunities that strengthen vendor relationships and increase program value. Support the continued evolution and maturation of vendor partnership programs. Process Improvement & Technology Innovation Identify opportunities to improve efficiency, reduce manual effort, and streamline catalog operations. Leverage automation, AI‑assisted workflows, modern business tools, and emerging technologies to improve productivity and scalability. Identify opportunities to accelerate catalog governance, standardization, and data quality initiatives through technology‑enabled solutions. Independently research, evaluate, and implement practical solutions whenever appropriate. Develop and maintain processes that reduce operational dependency on repetitive manual tasks. Evaluate emerging technologies and recommend solutions that improve operational effectiveness and business outcomes. Collaborate with Client Services, Sales, Product, and Development teams to improve platform usability, operational effectiveness, and overall client experience. Translate client, vendor, and internal stakeholder feedback into actionable recommendations. Support initiatives that enhance the value and effectiveness of the SpecAdvisor platform. Quality Assurance Maintain and contribute to quality assurance processes, validating the accuracy and consistency of catalog data. Implement quality control measures to maintain the integrity of product information. Investigate and resolve catalog‑related discrepancies and data quality issues. Training & Documentation Contribute to training programs for clients, vendors, and internal staff regarding catalog content and platform functionality. Maintain and improve documentation related to catalog management processes, standards, workflows, and best practices. Research & Product Classification Research, evaluate, and classify highly specialized medical equipment and related technologies. Maintain accurate categorization and organization of products within the catalog. Stay informed regarding healthcare technology trends, medical equipment developments, manufacturer offerings, and industry best practices. Data Analysis & Reporting Utilize reporting, analytics, and data management tools to evaluate catalog performance, identify trends, and support decision‑making. Provide insights and recommendations that improve catalog quality, vendor engagement, operational effectiveness, and overall program value. #J-18808-Ljbffr Four Tower, LLC