Commercial Loan Servicing Representative II

Commercial Loan Servicing Representative II – Perfections San Antonio, TX Hybrid (3 days onsite / 2 days remote) $22.50-23.50/hr (W2) | Weekly Pay

ABOUT THE ROLE

Our client, a Fortune 100 Financial Services company, is seeking a Commercial Loan Servicing Representative II to join their Commercial Loan Servicing Perfections team in San Antonio, TX on a hybrid schedule. This team plays a critical role in the post-closing commercial loan lifecycle by ensuring the client’s collateral interests are properly perfected and protected. Once a commercial loan has been booked, you will review loan and collateral documentation, verify lien positions, complete perfection-related activities, resolve documentation exceptions, and partner with internal and external stakeholders to ensure loans meet servicing and compliance requirements. This is a fast-paced, production-driven environment where you’ll manage an active pipeline of commercial loan transactions while meeting established service level agreements (SLAs). The ideal candidate has a foundation in commercial loan servicing, enjoys working in a high-volume operational environment, and is passionate about accuracy, organization, and continuous learning. This is a 12‑month contract with the opportunity for full‑time conversion based on performance, offering professional growth and cross‑training opportunities within Commercial Loan Servicing.

WHAT YOU'LL DO

Manage a daily pipeline of assigned commercial loan transactions while meeting established production and SLA metrics. Perform post‑closing perfection reviews to ensure the client’s collateral interests are properly documented and protected. Review commercial loan documentation, collateral documents, and related servicing records for completeness and accuracy. Support perfection activities involving various commercial collateral types, including UCC‑related assets and lien documentation. Identify missing or incorrect documentation and resolve documentation exceptions. Research loan information using multiple servicing platforms, including LoanIQ, AFS, nCino, and internal workflow systems. Process assigned Service Requests within established turnaround times while maintaining a high level of quality. Collaborate with Relationship Managers, Front Office partners, Legal teams, Title Companies, and internal servicing teams to resolve outstanding issues. Monitor assigned work items, prioritize competing deadlines, and proactively manage aging transactions. Maintain accurate system documentation and update workflow status throughout the servicing process. Participate in quality control feedback, cross‑training opportunities, and continuous process improvements.

WHAT YOU BRING

2+ years of commercial loan servicing, commercial loan operations, post‑closing, or related commercial banking experience. Experience reviewing commercial loan documentation and collateral documents. Understanding of post‑closing servicing processes and commercial loan operations. Ability to manage a high‑volume production pipeline while meeting multiple service level agreements (SLAs). Strong organizational skills with the ability to prioritize multiple transactions simultaneously. Excellent attention to detail and commitment to accuracy. Experience researching loans across multiple systems. Strong written and verbal communication skills with the ability to work cross‑functionally across business partners. Ability to work independently while contributing to a collaborative team environment. Intermediate Microsoft Excel skills. Preferred: Experience with commercial collateral documentation or collateral review. Preferred: Familiarity with UCC filings, lien perfection, continuations, or amendments. Preferred: Experience using LoanIQ, AFS, nCino, or similar commercial loan servicing platforms. Preferred: Previous experience working in a production‑based commercial banking operations environment. Preferred: Experience supporting commercial loan documentation exceptions or collateral servicing.

WHAT'S IN IT FOR YOU

12‑month contract with opportunity for full‑time conversion based on performance Hybrid work schedule (3 days onsite / 2 days remote) Weekly pay Opportunities for cross‑training and continuous process improvement Professional growth and long‑term career advancement within Commercial Loan Servicing Collaborative, fast‑paced, and production‑driven team environment

#LI-SS4

#J-18808-Ljbffr Eight Eleven Group