Help Desk Manager
JSM CONSULTING INC
Job Description
Job Description
80 months of experience supporting Apple (iOS) mobile devices
75 months of experience with enterprise mobile device management solutions
70 months of experience supporting audio visual equipment
70 months of experience supporting teleconferencing equipment
60 months of experience with Office 365 & Office.com functionality
60 months of experience training/guiding end users
60 months of experience using WebEx or Microsoft Teams
60 months of customer service experience
Bachelor’s Degree
$80k - $90k
...Technical Leadership Manage a team handling complex, multi‑system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep‑dive investigation of incidents...SuggestedPermanent employmentWork at office$84.9k - $154.5k
...The Service Desk Lead provides supervisory and operational leadership for the company’s service desk functions. This role manages weekly day-to-day service desk operations, leads shift teams, ensures quality service delivery, and serves as the primary escalation point...SuggestedContract workWork at officeShift work- ...their needs, process requests, and provide helpful solutions that ensure they have a great... ...at communication. As a customer service manager, you will have the unique ability to work... ...getting. Provide technical advice, help desk resources, solutions and new techniques on...Suggested
$84.9k - $154.5k
A Federal Services Company is seeking a Service Desk Lead to provide supervisory and operational leadership for service desk functions. Responsibilities include managing daily operations, leading shift teams, ensuring quality service delivery, and serving as the primary...SuggestedShift work- ...all required transfer documents. Transport donors from the Anatomical Gift Program morgue to the laboratories and vice-versa. Manage inventory and supplies and communicate with the coordinator of the Anatomical Gift Program, as needed, to replenish supplies....SuggestedWork at office
- ...after completing first year of employment Robust sign-on/retention bonus to welcome you to the team Relocation assistance to help make your move seamless Comprehensive health insurance (medical, dental, vision) Generous paid time off and holiday schedule...TraineeshipRelocation package
- ...requires extensive experience eliciting requirements, documenting processes, and ensuring traceability from requirements to tests. You will also help with user acceptance testing and producing supporting guides for help desk staff. #J-18808-Ljbffr iSite Technologies Corp.
- Support Technician / Technical Account Manager Groff NetWorks is a leading provider of managed... ...in their technology environment while helping guide long‑term improvements. The... ...and scalability Coordinate with service desk, onboarding/transition, and project delivery...Work at officeWorldwide
- ...Front Desk Supervisor Schulte Hospitality Group is seeking a dynamic, service-oriented Front Desk Supervisor to join our team at... ...Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets...Daily paidImmediate startFlexible hoursNight shiftWeekend work
$20 - $21 per hour
...Hospitality Group is seeking a dynamic, service‑oriented Front Desk Supervisor to join our team at the Hilton Garden Inn Albany Airport... ...Act. Promote a harassment‑free work environment. Acts as Manager on Duty as required. Work nights, weekends, and holidays as necessary...Hourly payDaily paidNight shiftWeekend work$17.5 - $18 per hour
...that have a passion to serve and lead others! Working at the front desk means you are at the hub of the hotel with the most interaction... ...departments. Performs any other duties as requested by your manager Education / Experience A high school education or equivalent is...Hourly payFull timeTemporary workWork at officeFlexible hoursNight shiftAfternoon shift$60.71 per hour
Position: Project Manager Location: Albany, NY (Hybrid) Hours: M-F 8:00 am - 4:30 pm Pay Rate: $60.71/hr. Job Summary Tri-Mar Consulting has several IT projects. Each project will need some degree of technology support. ITS will need to manage the planning and implementation...Full timeWork at office- ...experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless... ...portfolios — from front‑line ticket resolution to strategic escalation management. This is a hands‑on leadership role for someone who can build...ApprenticeshipWork at officeLocal areaRemote workShift work
$22 - $32 per hour
...overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, break-rooms... ...Office policies and procedures are adhered to. Assists the Store Manager with the budgeting and financial goals of the Front End area to...Work at officeLocal areaImmediate startShift work- ...individual to fill the newly created role of Manager, Accounting Services , reporting directly... ...Citizen Services, and Transportation. We help our clients deliver vital services more... ...****@*****.*** or call the HR Service Desk at (***) ***-****, option 1. Please note, due...Full timeContract workPart timeWork experience placementWork at officeLocal areaFlexible hours
$17.6 - $26.2 per hour
...appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service... ...and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change...Local areaShift work$67.9k - $180k
...Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading... ..., communication, and customer service skills. ~ Ability to manage multiple priorities in a fast-paced environment. ~ Secret Security...Contract workWork at office$29.04 - $36.3 per hour
...coordinator, this role requires a flexible, hands-on individual who will manage day-to-day operations, coordinate vendors, and contribute to... ...office related decisions. • Monitor, triage, and handle service desk tickets, ensuring timely resolution in line with policy...Hourly payFor contractorsWork at officeLocal areaVisa sponsorshipFlexible hours- ...Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales...Full timePart timeTraineeshipWork at officeNight shiftWeekend work
$79.4k - $135k
...Position Overview The Incident Manager, Mid leads the full lifecycle of IT incidents and service requests to restore normal operations quickly and minimize disruption to mission‑critical systems. This role oversees day‑to‑day execution of the incident management process...Contract workWork experience placement$138.8k - $215.9k
...Tax Credits & Incentives Advisory ( team is looking for a Senior Manager with a background managing state tax credit and incentive... ...and service in the area of tax credits and accounting methods and helps companies identify and realize value-added opportunities. As a State...Work experience placementWork at officeLocal areaRemote workRelocation- ...The BIM Manager will develop and implement a comprehensive BIM program for OGS’s Design and Construction Group. Design and Construction executes billions of dollars of work for New York State agencies each year through both in-house operations and consultant contract administration...Contract workFor contractorsWork at office
$121.5k - $144.6k
...Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description The Tax Manager will lead and support tax compliance, reporting, and planning activities....Work at officeLocal area$49.4k - $67.5k
...Foster a positive and inclusive environment to all associates. Manage the Front End operations in accordance with established department... .... Supervise the effective operation of the office/service desk/kiosk/front end/bottle room (if applicable) to include cleanliness...Work at officeLocal area$50k - $65k
...Manager Trainee Position Stewart's Shops is a fast growing convenience store chain in New York and Vermont with friendly store associates... ...000. Our average seasoned Manager made $78,000 last year! To help provide our employees with a safe work environment, we are a...Full timeTraineeshipFlexible hours$68.4k - $75.6k
...students, together. Position Overview The Manager of Impact, Engagement, and Belonging... ...Communication and Organizational Impact, this role helps strengthen authentic partnerships with... ...Prolonged periods of sitting at a desk and working on a computer. Attendance at...Casual workWork at officeLocal areaRelocationFlexible hoursAfternoon shift$78.4k - $79.6k
...Implements all aspects of organizational development. Develops training programs, facilitates corporate learning & development change management initiatives, and reviews current development programs to ensure alignment to company goals. Implements and reports on the...Contract workWork at office$159.4k - $247.9k
...journey. Opportunity To support the continued growth of our Deal Advisory practice, an opportunity has been created for a Senior Manager to join our high performing team with the flexibility to sit in multiple offices throughout our footprint or possibly remote for...Local areaRemote work- ...operations across people, process, technology and data Actively manage risks to client engagements, practice performance, and brand/reputation... ...us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. #J-18808-Ljbffr...Local area
$75k
...and driven candidates just like you to serve as a Hotel General Manager . You will play a key role to ensure a great guest and colleague... ...profitability. 3 to 5 years’ experience in the guest services, front desk, housekeeping, management operations, or related professional...Full timeLocal area
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